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Customer Service Sales

Location:
Concord, NH
Posted:
November 01, 2013

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Resume:

PO Box **** Current

Training

Concord, NH ***** Intake Coordinator and Marketing

508-***-**** I help to screen and facilitate the intake of

people with drug and alcohol addictions into

Production

acamwd@r.postjobfree.com a 30 day rehabilitation center. I also work to

market private pay beds so as to add to

Mark R. company’s bottom line and to prepare for our

new facility. Since my hiring, I have

Sales

Goldblatt

increased the number of private pay beds via

outbound calling and by upselling incoming

calls. Working with Vice President to design

a marketing campaign to promote our new

Business Development

building, slated to open May of 2013.

Specialist Manual

Writing

Concord Community Acupuncture, Concord,

NH, April 2009- Current

Office manager

CCA is a low cost acupuncture clinic that

Abou and results allows people to receive acupuncture

I am a results driven

treatments on a sliding scale, making it

t me: oriented business development

affordable for a broad spectrum of society.

and sales

My duties included: reception, marketing,

Team professional. I have

scheduling, follow-up, general maintenance

extensive experience

playe and insurance billing. I still help out here,

in a wide variety of

Passionate but more in a consultant role due to time

areas, some of which

r constraints.

include: Lead

generation, customer

service, skip tracing,

Summary of On Demand Imaging, Portsmouth, NH April

training, and manual

High 2012 to September 2012

writing. I am

Qualificatio dedicated and

Ener Business Development

passionate individual

ns: who combines strong

gy I identify potential clients that we could

analytical and appropriately service in such a manner as to

Lead planning skills with grow their company, save them marketing

exceptional multi-

Generation dollars and implement effective marketing

tasking ability. campaigns while focusing on our internal

Dedi strengths. I am also instrumental in

Work attempting to revive lost accounts due to an

cated Experience: internal reorganization. Assist in

Cold calling implementing a sales campaign and help to

Easter Seals New promote our brand awareness and our

Hampshire, offerings, as the previous salesman had not

Manchester NH,

Goal focused on that area; I helped to design out

September 2012 to

own Work closely with a

sales team of other people

material to find the best fit

s. Assist internally with Harland Clarke/ Protocol Marketing, Braintree, MA, 2009- 2010

in prospects so as to

growing maximize return for Business Development Director

business the entire company,

Lead generation and business development to a diverse client base through

via cold not just myself.

site visits, emails and phone calls. Proposed integrated marketing strategies

calling,

to solve existing weakness for prospects, enabling them to better allocate

lead

resources. Expanded knowledge base to include data management and e-

generati

marketing. Traveled throughout the entire United States.

on and

qualifica

tion.

Precision Technology and Centurian Direct, Pembroke, NH, 2002- 2009

Account Executive and Customer Service

Mark Goldblatt Instrumental in creating new business by generating national leads utilizing

cold calling and existing client referrals. Developed and implemented

marketing strategies for procuring potential clients via email, telephone and

acamwd@r.postjobfree.com mailing campaigns. Partnered with multiple print industry professionals in

order to provide a successful and comprehensive client solution.

Consistently delivered exceptional service to the company’s largest

customers. Gained a well-rounded and sound grasp of printing business.

End users included Aetna, NRA and SBLI.

Related Work Experience

cont’d:

Daimler Chrysler Financial Services, Mansfield, MA, 2000- 2002

Field Auditor, ISO Auditor, Collections, Court Representative

NH Mailing Services, Concord, NH,

Sept 2010– Nov 2010 While at DCFS, I audited dealerships throughout New England. I kept

track of DCFS’s assets and assisted in determining lines of credit. I was an

Business Development

ISO auditor, ensuring that the facility remained ISO compliant by

performing audits and educational trainings. When in collections, I

consistently ranked upon the highest in cured rates, usually over 95%. I was

Hired by new owner to grow

also a new hire training assistant and helped to educate the new hires, while

business. Immediately brought in

still performing my assigned tasks. Due to my level of professionalism, I

proposals for work and job

was also court representative for repositions. Useless tidbit- I was in court

opportunities that far surpassed

for them on 9.11.

expectations. Worked with newly

hired sales representative to educate

how to make cold calls via modeling.

Traveled in New Hampshire area with

Volunteer Work:

owner to grow company name

recognition in our area. Offerings

• People’s Organization of Community Acupuncture, Currently on

included

Board of Directors. This organization focuses on spreading a

proven and effective affordable community acupuncture model.

marketing, printing, lettershop and

comingling.

• Temple Beth Jacob, Concord, NH, Former Housing committee

member

• Pioneer Sportsmen,

Dunbarton, NH, Previously

held the following positions:

Secretary, Board of Directors,

Discipline chairman, Safety

Officer and Match Director. I

also work on fundraisers that

raise money for Veteran’s

families. I have also assisted

with Police Department

qualifications.

Education and additional

qualifications:

Bachelor of Science in Psychology,

Fitchburg State University, Fitchburg,

MA

Misc. coursework towards an MBA,

Assumption College, Worcester, MA



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