Sales Manager

CHRISTINE GRULLON

***-** *** ******, *******, NY 11433

Cell: 646-***-**** - **********@*******.***

OBJECTIVE

A Beauty Consultant position where I can use my sales experience to plan and execute

strategies to grow sales as well as over six years of experience in the beauty industry to

coach and develop staff to ensure quality service and client loyalty.

SKILLS

Staff training and development Microsoft Office

Customer relations Exceptional interpersonal

Personnel management communication

• Fluent in Spanish Employee scheduling

EXPERIENCE

07/2012- present Counter Manager Clinique

International Shoppes

NY JFK Intl Airport

Oversee sales & operations for high paced corporate store

Working collectively with buyers and account coordinator, sales starting this calendar

year are up 22% versus last year

Manage two boutiques and four counters/ seven consultants

Manage total store goals and set individual consultant goals

Create and execute action plans according to sales marketing calendar to meet and exceed

goals

Prepare weekly and monthly reports detailing sales and visual merchandising

Execute visual merchandising according to guidelines and planograms

Manage consultant hygiene and image guidelines

Recruit and interview potential consultants in conjunction with store management

Hold orientations for new hires

Coach and monitor new consultants’ progress as well as generic staff

Create and execute development plans for each consultant

Conduct team meetings for ongoing communication

Order and control stock inventory

05/2007-07/2012 Clinique Consultant

International Shoppes NY JFK Intl Airport

Met and exceeded daily counter goals

Invited and greeted customers for special events and consultations

Provided custom fit consultations and makeovers according to Clinique standards

Participated in planning special events and promotions

Built a loyal clientele through follow up contacts and maintaining client relationships

Worked with counter manager to ensure merchandising and counter standards are met

Checked in new stock and maintained inventory

EDUCATION

2008-2010 Cosmetology

New York International Beauty School - New York, NY

2007

Forest Hills High School - Forest Hills, NY

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