Jeffrey Webb
** ******* ***** ( Ansonia, CT ***01((
********@*****.*** 203-***-****
Qualifications Profile
Highly motivated, thorough, and insightful individual with a proven ability
to perform above expectations within a high pressure corporate and
entrepreneurial environment.
> Willingness and desire to see tasks through to completion.
> Consistently work to exceed expectations on a daily basis.
> Ability to effectively communicate in a clear and concise manner.
Technical Skills Summary
> Managed fulfillment rates
> Inventory control
> Stock adjustments
> Extensive knowledge of routing guides
> In house credit
> Strong order entry
> Good working knowledge of MS Outlook, Excel, Word
> Proficient in Oracle R12 and 11i
> Good working knowledge of AS400 system
Professional Experience
RICOH USA - Glastonbury, CT
10/2012 to Present
Order coordinator
> Initially employed for order entry as well as coordinating
relationships with order support members and sales reps to process
large orders to the warehouse accurately and efficiently
> Promoted to role of lead point person for all preferred leasing
partners after 2 months. As lead point person for the Northeast
leasing partners I was responsible for working with major lenders to
ensure funding for more than $2 million in open orders
> While working with these banks I worked closely with their process
improvement team to make the process from credit approval to funded
more efficient
> Oversaw all order entry and audited my teams work to ensure quality
and accuracy before they were processed to the warehouse
> Coordinated and led weekly meeting with my counterparts in the GA
office
> Return authorization liaison for all end of lease machines between
warehouse and banks. Where I was responsible for all return
merchandise from customers sites till it was returned.
CAPPUCCINO'S & MORE - Norwalk, CT
12/2008 to 10/2012
Owner & Operator
> Managed the opening of two deli and catering locations including all
aspects in creating and implementing a long term business plan.
> Oversaw construction and set up of all necessary equipment
coordinating with numerous contractors to ensure a timely opening.
> Developed both locations in to a profitable business employing 10
individuals.
> Responsible for all managing all staff related matters, including
hiring, training, payroll and conflict resolution.
> Coordinate all daily activities to ensure seamless operations by
working with numerous vendors to deliver the most profitable and "in
demand" products to meet the customers needs.
> Ensure all customer related matters whether positive or negative are
addressed in a timely fashion.
CALLANEN INTERNATIONAL - Norwalk, CT 9/2001 to 9/2006 AND
7/2007 to 11/2008
Warehouse Manager / Account Point Person
> Initially employed as an account point person coordinating
relationships with six sales representatives and three thousands
specialty retail outlets generating over $1 million in annual sales.
> Worked closely with corporate banks and in-house credit departments to
ensure both quality account management and cash flow.
> Served as point person for all shipping companies overseeing product
pick up and tracking.
> Ultimately resigned and was hired back at the recommendation of
corporate executives to assume the role of warehouse manager.
> As warehouse manager, oversaw niche product lines averaging 300,000
units and $10 million in inventory value.
> Ensured timely shipment of approximately two hundred shipments per
month with seasonal highs of approximately four hundred shipments
achieving a corporate record of $3 million in sales for a one month
period.
> Coordinated with sales representatives nationwide to ensure proper
communication of product lines available for retail distribution.
> Responsible for all order entry to ensure proper balance and highest
fill rate possible.
> Performed routine analysis of open orders, fill percentages and
inventory levels.
> Documented evaluations and performance appraisals of all staff for
review by company executives.
> Assisted on the development and implementation team during conversion
from AS400 to Oracle R12
TECH DEPOT - Trumbull, CT
10/2006 to 6/2007
Account Manager
> Managed customer relationships on a daily basis ensuring the most
suitable product was provided to meet the customer's IT needs.
> Responsible for business development within a territory consisting of
over three hundred past and prospective customers.
> Consistently ranked within the top five sales performers throughout
the company while doubling customer base within assigned territory.
Education
SOUTHERN NEW HAMPSHIRE UNIVERSITY - online
> 2013- PRESENT
> Currently enrolled for my bachelors in Human Resource Management
> Maintaining a GPA of 4.0
NEW ENGLAND INSTITUTE OF TECHNOLOGY - WARWICK, RI
> 2000 - 2001
> Maintained a GPA of 3.0 and above
NORWALK HIGH SCHOOL - NORWALK, CT
> 1996 - 2000
> Graduated with GPA of 3.0
References Available Upon Request