Andrea Martinez
**** ***** *** ******* *****, ***10
Mandrea32@ Yahoo.com
Objective
To pursue a successful and rewarding long term career as a partner in a company with the opportunity for
growth and stability where by my lengthy interpersonal and outstanding work ethic can be utilized,
benefiting not only myself but my employer alike.
Summary of Qualifications
A seasoned professional with strong communication skills and proven ability to achieve company goals.
• Five years of inside customer service experience
• Effective listener and a strong compassion for company/ customer relationship
• Proactive learn that aspires to learn new company and products knowledge
• Self-star ter and self motivated
• Consistently exceed operational goals and strive in demanding fast -paced
environments
• Proficient in M icrosoft Office (word, Excel, PowerPoint, outlook, etc.)
• 75WPM-QWERTY and 10 Key
• Abili ty to perform, manage and delegate complex task as a team and individually
Work History
Reliable LIFE INSURANCE / Agent
San Antonio Texas Mar2013-Jun2013
• Sell life, property, casualty, health, and other types of insurance.
• May refer clients to independent brokers, work as independent broker, or be employed by an
i nsurance company.
• Receives checks and cash from clients. Reviewed files, records, and other documents to obtain
i nformation to respond to clients request.
RENHILL STAFFING SERVICES/ On-Site Manger
San Antonio Texas Jul2011-Jun2012
• Responsible for all payroll preparations such as reports, edits, downloads etc..
M aintained all aspects of recruiting. Communicated with employees to
address inquiries and resolve issues. Processed weekly and monthly reports.
• Answered telephone, respond to request, delivered messages, and ran
e rrands.
• Ordered materials, supplies, and services and completes records and reports.
• Stuff envelopes and addresses, Stamps, Sorts, and distributes mail,
packages, and other materials
Broadway National Bank/ Teller
San Antonio Texas Jan2010-Dec2010
• Promote Sales of New Service/ Expand Clients Account Diversification
• Analyze and Promote products based on Customers’ needs
• All General Teller duties ( Teller drawer, Vault, ATM, Checks, Bonds, CTR’s
and Holds Etc.)
• Consistently Exceed monthly Performance measures and Goals.
Armstrong McCall Beauty Supply/ Sales Associate
San Antonio Texas Feb2008-Jan-2009
• Processed customer Purchases, Handled cash/ Checks/ Credit Transactions
• Provide Positive and Enthusiastic customer Service
• Meet and Exceed monthly Performance goals
Cato Fashion/ Sales Associate
San Antonio Texas Oct2007-Jan2008
• Assist customers with merchandise needs and provide excellent customer service
• Operate cash register in fast paced environment
• Achieve daily credit card application and monthly sales quotas
• Ar range merchandise and maintained stores appearance
• Maintain stockroom
• Refer and help customers on use of store web site
Education
• H ighland H igh School, San Antonio, Texas
H igh School Diploma/GED