Profile
I am a well-qualified professional with more than 14 years
of experience in the Restaurant industry for high-volume, fast casual,
and full service restaurant.
Trustworthy and independent with a strong work ethic and the ability
to perform above expectations. Noted for being a responsible and self-
motivated leader who values the team and good relationships with
others to create winning environments.
Experience:
May 2013 - Today
San Antonio, TX
Fish and Grill Seafood House
Manager
- Ensuring the costumers satisfaction
- Making sure the food is served according to recipes.
- Maintaining Food Handling standards
- Organizing a team of employees to meet the guest needs
- Placing food and supplies order accordingly and in a timely
manner
December 2011 - November 2012
San Antonio, TX
Ounce Steakhouse
Manager
- Conducting coworker performance reviews.
- Completing schedules in a timely manner.
- Ensuring the quality of food and service.
- Handling guest concerns with a sense of urgency and good
judgment
- In charge of wine and liquor inventories as well as kitchen
inventories and orders
- Setting running side-work for employees
- Involved in recruiting and hiring competent coworkers
Server
- Providing excellent service based on speed and friendliness
- Working as a part of a team with coworkers
- Keeping a positive attitude
December 2009- November 2011
San Antonio, TX
Chama Gaucha Brazillian Steakhouse
Server
Employee trainer FOH
Wine and liquor knowledge and upselling skills
Dedicated to ensuring customer satisfaction by remaining accessible and friendly
July 2008- March 2010
San Antonio, TX
Stone Werks at The Vineyard
Server
Employee trainer FOH
Skillet at anticipating, identifying and fulfilling guest needs and clarifying
special orders
Success multitasking while remaining professional and courteous in fast paced
environment
November 2005- April 2008
McAllen, TX
Fresh Mexican Grill
Manager
Balance service with cost to ensure profitability
Promote guest satisfaction for steady repeat business
Coach / schedule employee's to maximum level of performance
Purchase / control inventory with attention to budget guidelines
Team building / Training/ Supervision
Front & Back of the house operations
March 2003 - September 2005
Miami Beach, Florida
Senor Frogs Cantina
Bar Manager / Bartender
Daily stock control and weekly audits
Managing and motivating staff to increase sales and ensure business efficiency
Creating a relaxing and enjoyable atmosphere for guests and team members
Involve in the recruitment and interviewing of new staff
Ensuring a hight level of costumer level of guest satisfaction
Other Server experiences in various restaurants since 1998 in Miami
Languages Able to read and speak fluently both in English and
Spanish.