Engineer Software

R sum Project Lead/Assistant Manager

PRAVIN R. NEHETE

******.***@*****.***

"MeghVarsha", C2/701,

Near Shell Petrol pump,

Bangalore-Mum highway,

Warje, Pune-411052

800-***-**** (M)

Career Objective:

To secure a challenging position in the industry where I can effectively

contribute to and also benefit from the responsibilities and profile

assigned to me. Would like to introduce innovations by means of new

learning and their implementations for better output and improved

scalability in business.

Educational Qualifications:

B.Sc Computer Science (First Class): Anugrah Narayan College (2006),

Magadh University (Score: 63%).

H.S.C (Distinction with specialization subject: Electronics) from

Jankidevi Bajaj College of Science (2000), Nagpur University. (Score:

83.33 %).

S.S.C (Distinction) from Agragami Convent school (1998), Nagpur Division

(score: 82.93%).

Future aspirations: CAPM - PMI Certification, getting familiarized with

German language for business reasons.

Technical skills:

Recently completed S.A.P Basis training from Pesh Infotech, Hinjewadi,

Pune.

S.Q.L queries and basic Red-Hat Linux commands.

Networking: Worked particularly with Linksys Wired and Wireless products

and associated networking technologies like TCP/IP, VoIP and Wireless

networking.

Computer Hardware: Familiar with computer motherboard architecture and

working. Have knowledge about configuration a functionalities of on-board

and off-board system devices and peripherals.

Operating Systems: Microsoft Windows XP/ Vista/ Windows7, Apple Mac OS X

basic practical knowledge and basic troubleshooting with third party

applications like MS Office 07/ Norton360/ McAfee/ Microsoft FEP, etc.

and device drivers.

Work Experience:

Total work-experience: 06 yrs 05 months

Persistent Systems: Duration: 6 months (April 2013 - till date)

Designation: Module Lead

Function: Management of Client functions and its Retail Customers in

entire United states for Software needs with regards to Data-Warehousing

and Business Intelligence.

Role: Manage a team of 4 people working 24*7 who assist the U.S teams

with manual data loading, Micro Strategy data reporting and analysis,

data load monitoring processes for various retail customers in the U.S

Project: "Orchestro " (One of the Biggest Retail sector B.I software

Vendor and B.I service provider.

Zensar Technologies (Pune): Duration: 03 yrs 06 months (Oct 09- Mar 13)

Designation: System Engineer.

Function: Acting Team Lead (S.A.P Support & Service Desk L1/L2)

American Projects/Clients handles so far:

NEC America (NECAM), NEC Display solutions, NEC-Itocho Plastics, NEC

Logistics & NEC Unified solutions.

Danaher Corporation: Fluke, Tektronix, VisualNetworkSystems Ltd, Fluke

networks.

Key responsibilities:

Danaher Corporation-(Fluke/Tektronix): Managing a team of 11 members [9

Tier1 and 2 Tier2]

Managing Hardware and Software allotment across the company, Desktop &

laptop systems assignments and end user support, Software Volume Software

Licenses and individual business software licenses Accountability.

Managing team escalations (Technical and Functional)

Generating reports and analyzing team performance.

Maintaining quality targets on a monthly basis.

Making sure SLAs are adhered to.

Internal trainings and skill-set upgrade procedures on a frequent basis.

Client meetings and weekly review of off-shore team after a qualitative

and quantitative analysis of the team.

Making sure quality of service from off-shore team in India is as per

latest ITIL guidelines.

NEC America/ NEC Display solutions/NEC-Itocho Plastics/NEC Logistics/

NEC Unified solutions (partial and basic support):

Monitoring VMware servers via NAGIOS monitoring tool.

Monitoring and managing domain accounts for users of NEC America (NECAM)

and NEC Display solutions (NDS) in the US. Brief working exposure on

Active Directory where adding a new user to domain with standard rights

and editing the domain account is included.

Monitoring Onsite Servers for UNIX and S.A.P.

Unix monitoring includes monitoring of daily server backup which is auto

scheduled by pre-setting of dates, monitoring the batch processes

scheduled to run on a daily, weekly and monthly basis. Enabling users

after all the backup and batch processing is completed.

SAP Monitoring includes monitoring of daily financial billing processes

and related backups for NEC Display solutions and ensuring that it

completes on time on a daily routine.

Working in sync with the SAP Basis team offshore in Zensar and onsite

with both NECAM and NDS to assist users escalate technical and functional

issues with respective teams, monitoring and maintaining accounts of SAP

users on a daily basis, basic troubleshooting with SAP GUI issues.

Assistance with V.P.N issues for users, Microsoft Outlook, Remedy ticket

management, and also working in sync with the HR teams at all NEC sites

for assistance with new user Setups or Terminations of existing employees

from NEC.

Routine Desktop and Networking issues are also handled. Issues which

include hardware and software issues, assistance with data encryption on

the laptops for NEC by means of security software like Pointsec.

Report generation for Remedy, SAP and Unix was a routine task where some

reports had to be mailed onsite or uploaded on internal SharePoint sites

for sharing and archiving.

vCustomer Services India Pvt. Ltd.: Duration: 09 months (March 2006 - Nov

2006)

As a Technical Support Engineer (profile: Networking) for Linksys- A

Division of Cisco Systems Ltd.

Key responsibilities include Level 2 assistance with Linksys wired and

wireless devices, both basic and premium level networking devices offered

by Cisco.

Devices handled:

Wired products: Linksys routers, switches, Cable modems/gateways, Voice

over I.P issues (VoIP), Wired Print Servers, n/w Adapters and NICs from

Linksys-A Division of Cisco Systems Ltd.

Wireless products: Linksys wireless routers and access points working on

both b/g/n wireless technologies/standards, Range expanders, Wireless

Print Servers, Wireless Gaming Adapters for SONY Play-station and

Microsoft Xbox and Xbox 360 gaming consoles, wireless n/w Adapters for

computers and laptops (including USB Wireless Adapters using Bluetooth

technology)

This support included both software level support for windows & firmware

support for routers, access points, print-servers and other networking

devices like wired and wireless adapters, etc.

Kushal Industries, Nashik : Duration: 1 yr 08 months (2001 Sept to 2003

April)

Worked as a Senior Network Administrator, managing a small wired and

wireless LAN consisting of wired PCs and a couple of wireless laptops

along with wireless routers, modem and wired switches. This included

dealing with the configuration and maintenance of D.S.L I.S.P (V.S.N.L)

and the D.S.L modem.

Personal Profile:

Name : Pravin Nehete

Father's Name : Ramesh Nehete

Sex : Male

Marital Status : Single

Nationality : Indian

Hobbies : Electronics projects, reading, gardening

Permanent Address: C2/701, Meghvarsha, nr. Shell Petrol pump,

Bangalore-Mum highway, Warje, Pune-411052

Valid Passport status : Available/ valid till: June 2018

Date of Birth: 10th March 1982

Place: Pune

(Pravin Nehete)

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