Uta Katharina Schorn-Rhodes
[pic]
Buegelhof ** *862 Schuebelbach Switzerland
Home Tel No 055-******* Natel 079******* Email ********@*****.***
KEY SKILLS
. Trouble-shooting and problem-solving
. Time management and multi-tasking
. Working under pressure
. Delivering on individual and team targets
. Organisation and coordination
. MS Office applications including Excel spreadsheets
and PowerPoint presentations
WORK EXPERIENCES Bringing up my children and move to Switzerland
08/08 - now
Switzerland Travel Centre UK Sales and Fulfilment
30 Bedford Street
London WC2E 9ED?
12/07 - 07/08
. I identified and matched client needs to organize
itineraries
. I gave expert advice using rapidly learned specialist
knowledge
. I used databases, booking and ticketing systems to
update accounts, identify products and provide after-
sales service
Bringing up my son
09/06 - 11/07
STA Travel Senior Sales Consultant
LSE, Houghton St,
London, WC2A 2AE
02/05 - 08/06
. I worked in a busy, pressurised sales environment
. I met tough sales targets and made major
contributions to team's goals
. I solved problems faced by overseas clients
. I trained new sales staff in systems, products and
service
. I liaised with suppliers
Maternity Leave
08/04 - 01/05
STA Travel Senior Sales Consultant
40 Bernard St,
London, WC2 1LJ
04/04 - 07/04
STA Travel Software Tester
161 Drury Lane
London, WC2B 5PN
11/03 - 03/04
. I helped to develop and roll out a major new software
system
. I identified errors and provided feedback on how to
improve software
. I liaised with software developers and project
managers
. I met tough deadlines working in test cycles
STA Travel Telephone Sales Consultant
6 Wrights Lane
London, W8 6TN
11/99 - 10/03
EDUCATION Degree in Architecture, Dipl. Ing.
09/92 - 04/97
Fachhochschule Oldenburg, Ofener Str 16 - 19, 26121
Oldenburg, Germany
Abitur Grade 2.4, A-level equivalent
08/84 - 05/91
Georg-B chner-Gymnasium, Hirtenweg 20, 30926 Seelze -
Letter, Germany
INTERESTS
. Travel
. International cuisine, reading and cinema
. Skiing and hiking
. Running
OTHER SKILLS AND
TRAINING
. Native speaker standard of English after 12 years
living and working in the UK
. Native German speaker
. Understanding of French and Italian
. First Aid and Emergency Life Support Certificate
. Full clean driver's license
. Touch-typing
REFEREES Michael Maeder
Switzerland Travel Centre
30 Bedford Street
London WC2E 9ED
Sally-Ann Hillier
HR Manager STA Travel
6 Wrights Lane
London W8 6TN