Manager Customer

Korey Kelley

*** ****** *** ? Lithia Springs, GA 30122 ? 404-***-**** ?

********@*****.***

Career Summary: Experienced professional with seven years of experience

providing supervisory leadership with a strong track record of exceeding

business expectations which includes: applied working and proficient

knowledge in establishing creative direction for the brand across multiple

platforms and media, develop creative programs and design concepts that

meet the business objectives of organizations and clients to advance the

brand strategy and highly effective at creating and maintaining good

customer relations and generating repeat business

Technical Skills

Software Applications: Adobe CS6, QuarkXpress, Quite Imposing plus, Info

Scan, Xerox Free Flow, HTML, Microsoft Office Professional: Power Point,

FrontPage, Excel, Outlook

Printers: Xerox Docu Tech 6180 and 6135, Nuvera 288 and 144 Docu color

6060, Doc 12, Docu color 8000 and 800 IBM Info print 2000, HP Design jet

5500 printer series

Operating systems: Windows XP Professional, Windows 7 Professional Mac OS X

Professional Experience

Print Production Supervisor 2011 - Present

Office Max Impress Smyrna, Georgia

. Provide training and development in the areas involving operational

issues, and strategic business planning

. Produce charts, graphs, forms, and other illustrative material and

maintains a record and inventory of work provided for the customer

. Formats and prepare graphics utilizing software's Photoshop,

Illustrator, Acrobat, and other similar programs for inclusion in

printed materials

. Manage staff schedules, team member performance appraisals, compliance

with company policies, Pre Press orders for printing, and assisting

the center manager with any and all areas of center business

Assistant Manager 2006 - 2011

Project Coordinator/Desktop Publisher 2002-2006

FedEx Office Atlanta, Georgia

. Manage staff schedules, team member performance appraisals, compliance

with company policies, and assisting the center manager with any and

all areas of center business

. Provided print design support for customer development of workbook

illustrations, digital media, brochures, and other products

. Consulted with customers on designing, formatting, and producing

artwork/graphics for inclusion in publications, reports and other

projects

. Counsel employees about work-related issues and assist employees to

correct job-skill deficiencies

. Knowledge of principles and processes for providing customer and

personal services, this includes customer needs assessment, meeting

quality standards for services, and evaluation of customer

satisfaction

Assistant Property Manager 2001 - 2002

Public Storage Cicero, Illinois

. Meet with prospective tenants to show property/storage, explain terms

of occupancy, and provide information about policy and procedures

. Maintained records of sales, collections, rental or usage activity,

special permits issued maintenance and operating costs, or

availability

Education

Associate of Applied Science - Graphic Design 2003

International Academy of Design and Technology

Chicago, Illinois

Bachelor of Science - Visual Arts 2001

University of Arkansas at Pine Bluff Pine Bluff,

Arkansas

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