Customer Service Engineer

Kathryn Weber

**** ******** **. *** *****, NV ***22

*** *** ***** *** *** 0782C *********@*****.***

Profile

An efficient and dedicated service professional, with technical skills, higher education and extensive experience is

excited to be a part of your team to provide optimum benefit to your company.

Skills

Exceptional HR & Customer Service skills * Communication and time management

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Detail oriented and strong analytical mind * Microsoft Word, Excel, Power Point, Outlook

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Experience

Provided career counseling, job placement, resume workshops, job search and training assistance

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Assisted job seekers with job leads and WIA training programs

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Furnished clients internet job search, application assistance and labor market information.

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Kept personnel, legal and administrative records according to compliance standards

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Maintained and audited pay and personnel records of military personnel, determined pay and travel

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entitlements and deductions

Prepared financial and accounting reports and operated associated accounting systems

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Conducted WIA training programs

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Performed numerous IT positions and functions such as Help Desk Analyst, Deployment Engineer, Field

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Support and PC Technician

Employment

A3 Solutions Inc./Williams Sonoma Deployment Engineer Las Vegas, NV

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Apple One/Pacific Alliance Medical Center Help Desk/Desktop Support Los Angeles, CA

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NE San Gabriel Valley WorkSource Case Manager Alhambra, CA

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Kaiser Permanente Help Desk Analyst Corona, CA

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Healthcare Partners Medical Group Field Support Technician Torrance, CA

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Education

Masters Degree in Business Administration Keller Graduate School of Mgmt. CA

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Graduate Certificate in Health Services Keller Graduate School of Mgmt. CA

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Bachelor of Science Degree in Technical Mgmt. DeVry University, CA

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Computer Networking Certificate Maric College, CA

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Associate of Science in Information Tech. ITT Technical Institute, CA

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United States Navy Veteran Guam, USA

Administrative Specialist

References Available Upon Request

Contact this candidate