Current position, Director of Operations
Resume:
John Conway
Malta, New York
**************@*****.***
Profile:
Results driven project supervisor with 9 years of international experience in people, procurement and process development.
Responsibilities include creative development and execution of transportation strategies, vendor and contract negotiations,
community communications and logistics strategies supporting numerous large events.
Experience:
Bauer’s Intelligent Transportation, San Francisco, CA Apr 2013 – Present
Director of Operations
Responsibilities:
Position oversees planning, implementing and managing large events in various major metros.
Responsibilities include procurement and management of traffic, parking and transportation plans.
W ork with local, state and federal authorities to communicate plans and the impact on the community.
Procurement of equipment, staffing and materials needed for the project.
Organization and management of sub-contractors to maximize fluidity.
Sept 2012 – Mar 2013
Imagine Consulting, Malta, NY
Event Manager
Responsibilities:
Position included working with contracting managers on all aspects of large events in various major metros.
Responsibilities included planning and implementing logistically complex transportation systems .
W orked with coordinators to create a successful situations under extreme time constraints.
Feb 2004 – Aug 2012
Global Charter Services, Chicago, IL
Director of Logistics / Supplier Relations Manager/ Account Executive
Responsibilities:
Position included sales, planning, managing and implementation of every aspect of our largest projects and clients
throughout North America.
Responsibilities included planning, procurement and implementing logistically complex transportation systems .
Managed Customer Service Department, received and held an A+ rating from the Better Business Bureau.
Revenue on these programs often exceeded 1.5 million dollars in revenue. Clients included FEMA, Rotary International,
NFL, and Chicago 2016 Olympic Committee.
Additional duties included managing the Supplier Relations Department, the Customer Service Department and the
Quality Assurance Manager in which yearly revenues had reached 30 million dollars a year.
Received the Employee of the Year award in 2007.
Skills: MS Office, Analytical skills, Organizational skills, Management Skills, Sales Skills, Leadership Skills.
Education:
Bachelor of Science, Leisure Resource Facility Management, Green Mountain College, Poultney, VT, 1993
High School Diploma, Bethlehem Central High School, Delmar, NY, 1988
Career Summary:
Experienced professional with extensive experience in managing sales and customer service teams, as well as
logistically complex transportation systems.
Proficient in establishing and maintaining database, strategy development, budget management, route management.
Experience includes managing fleets of V.I.P vehicles, mass moves for all attendees, continuous time sensitive
transportation systems.
Successful history of business-to-business sales.
Possess excellent analytical and organizational skills.
Energetic individual with strong verbal/ written communication skills.
Excellent service skills, team orientated, self-motivation, friendly, reliable and determined.
Sound knowledge of Microsoft Office Suite and other software tools. Assisted in development of CRM platform.
Examples of Projects Completed:
Rotary International Conference 07, 08, 10, 11
Responsibilities:
As the head of logistics I managed this event for four years.
Directed and headed the management for the Rotary project as it has a complex program of transportation needs
pertaining to the 25,000 attendees each day.
Managed fleets of V.I.P vehicles, mass moves for all attendees, continuous time sensitive shuttles with up to twelve
specific routes.
Managed personnel, which included up to one hundred-eighty bus drivers, thirty on-site staff, food service team and
numerous other individuals vital to the success of the event.
FEMA, LA Moves Program 05
Responsibilities:
Managed fifty-four routes, which were all tracked by global positioning systems to validate the level of accuracy
necessary. Project received praise from the client. Revenue on the project exceeded 2.5 million dollars.
Program was created to connect hurricane evacuees with essential services.
Specifics of the project included time sensitive, scheduled transit routes throughout the southern p ortion of Louisiana
Work Experience History
96 – 02
Vermont Review Magazine, Manchester, VT
Head of Sales and Marketing/ Co-founder
Responsibilities:
Built a bi-monthly entertainment magazine from the ground up.
Responsibilities included promotion, public relations, sales, and distribution. Yearly revenues exceeded $100,000.
96 – 99
Olde Mill Printing and Publishing, Manchester, VT
Account Executive
Responsibilities:
Provided printing services and advertising solutions to businesses in the recreation industry.
Examples of clients include Intrawest, Bromley Mountain Ski Resort, Magic Mountain Ski Resort, Fitz-Rose Inc.
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