Sales Customer Service

J AN I E H. RA M I R EZ

Janierami *****@*****.***

***** ***** ******* **. #**** Hm. # 210-***-****

San Antonio, Texas 78230 Cell #: 210-***-****

OBJECT IVE: Seeking a position in which my skills and background can be utilized for mutual benefit

WORK EXPER IENCE

Macy’s Retail Holdings, Inc. #705 Shops at La Cantera Pkwy. Aug 2012-May 2013

Part-Time Cosmetic Retail Sales/Philosophy Counter

• Conducted skincare facials, handled cash, credit card sales, handled three annually promotions

sales on skincare products: handle monthly damages and return merchandise to vendors;

• Maintain 135% average quote sales (monthly)

• Opened one new Macy’s account holders per week

Burnett Staffing Services San Antonio, Texas Apr 2010-Jan 2013

Bilingual Receptionist/Temporary assignment on call

• Answered incoming calls, Opened incoming mail, prepared outgoing mail

• Made new client files; assisted employees with daily projects

• Scheduled daily meetings for seven conference rooms on master calendar

Goodwill Industries, In ternational, Inc.

Data Ent ry Technician I San Antonio, Texas Jan 2009-Oct 20009

• Responsible for entering verifications for Medicaid recipients receiving assistance through

J AN I E H. RA M I R EZ

Janierami *****@*****.***

Medical Transportation Program for doctor appointments

• Responsible for calling medical facilities to verify appointments and obtained correct Medicaid

n umbers

Macy’s Retail Holdings, Inc. #19 San Antonio, Texas A ug 2004-Sept 2008

Cosmetic Counter Manager; Alexandra de Mark-off

• Conducted facial makeovers; ordered cosmetic merchandise; handled cash, credit card sales; mail

out orders and conducted annual inventory on cosmetic products;

• Handled three annually promotions sale annually

• Maintain 135% average quote sales (monthly)

Centro Med Clinic San Antonio, Texas Jan 2002-Jul 2004

Customer Service Representative I I

• Greeted & checked in patients scheduled for daily visits: verified insurance coverage

• Answered incoming calls; made new charts for patients; scheduled daily appointments and

verified appointments; accepted daily co-payments, deposit cash & checks to bank every Thursdays:

S kills: Type 48 wpm, 2008 MS Word, MS Excel, MS Outlook; Data Ent ry (Alpha-Numeric) 98%

Accuracy

Education:

Career Point Institute; Certificate 2001 San Antonio, Texas

San Antonio Community College; GED Certificate 1972 San Antonio, Texas

11444 Vance Jackson Rd. #2508 Hm. # 210-***-****

San Antonio, Texas 78230 Cell #: 210-***-****

J AN I E H. RA M I R EZ

Janierami *****@*****.***

OBJECT IVE: Seeking a position in which my skills and background can be utilized for mutual benefit

WORK EXPER IENCE

Macy’s Retail Holdings, Inc. #705 Shops at La Cantera Pkwy. Aug 2012-May 2013

Part-Time Cosmetic Retail Sales/Philosophy Counter

• Conducted skincare facials, handled cash, credit card sales, handled three annually promotions

sales on skincare products: handle monthly damages and return merchandise to vendors;

• Maintain 135% average quote sales (monthly)

• Opened one new Macy’s account holders per week

Burnett Staffing Services San Antonio, Texas Apr 2010-Jan 2013

Bilingual Receptionist/Temporary assignment on call

• Answered incoming calls, Opened incoming mail, prepared outgoing mail

• Made new client files; assisted employees with daily projects

• Scheduled daily meetings for seven conference rooms on master calendar

Goodwill Industries, In ternational, Inc.

Data Ent ry Technician I San Antonio, Texas Jan 2009-Oct 20009

• Responsible for entering verifications for Medicaid recipients receiving assistance through

Medical Transportation Program for doctor appointments

• Responsible for calling medical facilities to verify appointments and obtained correct Medicaid

J AN I E H. RA M I R EZ

Janierami *****@*****.***

numbers

Macy’s Retail Holdings, Inc. #19 San Antonio, Texas A ug 2004-Sept 2008

Cosmetic Counter Manager; Alexandra de Mark-off

• Conducted facial makeovers; ordered cosmetic merchandise; handled cash, credit card sales; mail

out orders and conducted annual inventory on cosmetic products;

• Handled three annually promotions sale annually

• Maintain 135% average quote sales (monthly)

Centro Med Clinic San Antonio, Texas Jan 2002-Jul 2004

Customer Service Representative I I

• Greeted & checked in patients scheduled for daily visits: verified insurance coverage

• Answered incoming calls; made new charts for patients; scheduled daily appointments and

verified appointments; accepted daily co-payments, deposit cash & checks to bank every Thursdays:

S kills: Type 48 wpm, 2008 MS Word, MS Excel, MS Outlook; Data Ent ry (Alpha-Numeric) 98%

Accuracy

Education:

Career Point Institute; Certificate 2001 San Antonio, Texas

San Antonio Community College; GED Certificate 1972 San Antonio, Texas

Contact this candidate