Customer Service High School

Francesca A. Carzo

**-** **** **

Ridgewood N.Y *1385

Telephone:718-***-****

Email: ******@***.***

Objective: To obtain a challenging working opportunity within an

environment that will benefit from my prior working experience and solid

work ethic; utilizing my great communication skills and expertise in

performing administrative tasks effectively and

efficiently.

Experience:

Oct. 2006- Mini Max Brooklyn N.Y 11237 718-***-****

Oct. 2007 Cashier/ Customer Service

Receive payment by cash, credit card, vouchers, or automatic debits.

Issue receipts, refund, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that

amounts are correct and that there is adequate change.

Greet customers entering establishments.

Maintain clean and orderly checkout areas.

Resolve customers complaints

Calculate total payments received during a time period, and reconcile this

with total sales.

Aug 2008- Home Depot Northern Blvd, Queens 718-***-****

Aug 2009 Cashier/Customer Service

Overnight Inventory

Answer phone calls

Packing overnight shipments

Monitor checkout stations to ensure that they have adequate cash and they

are staffed appropriate.

Ensure that each customer receives outstanding service by providing a

friendly environment.

Maintain an awareness of all promotions and advertisements.

Daily route to assure shelves' are stocked.

Nov.2009- Walgreens, Maspeth, Queens 718-***-****

Nov 2011 Cashier/Customer Service

Station in the cosmetic as a beauty adviser

Restocking shelves

Send out Hallmark cards ordered by customer

Ordering stock

Ensure that each customer receives outstanding service by providing a

friendly environment

Answer phone calls

Maintain an awareness of all promotions and advertisements

Education:

2005-2008 Grover Cleveland High School, Ridgewood, N.Y

2008-2011 Bushwick Community High School, Brooklyn, N.Y

High School Diploma

2011-Present Queensborough Community College, Bayside, N.Y

Health sciences associate degree

2013- N.Y.S Guard License

2013- C.P.R American Heart Association

Skills: -Speak Spanish, Italian, and English fluently

-Worked with Excel, Microsoft word

-Pleasant and professional in dealing with the public.

-Well-organized, efficient and able to multi task.

-Ability to adapt in a fast pace environment.

- Strong organizational, planning, prioritizing, interpersonal,

communication and leadership skills

Contact this candidate