Sales Customer Service

Elizabeth Ann Tipton

** ******* **., *'Fallon, Mo. 63366 Cell: 636-***-****

*******@*****.***

Career Profile: Experienced, customer-focused and knowledgeable Insurance

Underwriter with Marketing/Sales ability. A Sales Professional that offers

unparalleled integrity, initiative, and leadership in achieving both short

and long term goals. Seek a position where leadership, client acquisition

and retention, and sound product knowledge and training initiatives are

held at a premium for a world class organization poised for phenomenal

growth.

Insurance Sales Underwriter

Roberts Marketing Group

. Manage all phases of the sales cycle-from prospecting to close and

follow up support.

. Call on policyholders to explain policy, to analyze insurance program

and suggest additions or changes, or to change beneficiaries.

. Calculate premiums and establish payment method.

. Attend Meetings, seminars and programs to learn about new products and

services, learn new skills, and receive technical assistance in

developing new accounts.

. Explain features, advantages and disadvantages of various policies to

promote sale of insurance plans.

. Promoted from a Pre-Qualifier to Life Insurance Sales Agent

Optical Retail Sales

West County Ophthalmology, St Louis, Mo.

. Customer Service: Build customer base through friendly, attentive

service. Educate customers in Eye care and Contact Lens products and

techniques. Drive revenues by communicating and demonstrating

benefits of products and special offers to new and returning

customers. Maintain customer's files and follow up on sales to create

brand loyalty and increase customer retention. Answer questions and

resolve customer complaints and problems.

. Merchandising/Loss Prevention: Plan and organize displays to

correspond with current promotions and best-selling products. Maintain

store appearance and stock shelves; identify and respond to security

risks and thefts.

. Sales Administration: As an Optician, open/close store; prepare daily

deposits and sales reports. Process customer payments, balance cash

drawers and maintain sales records. Interact with other stores as

needed. Motivate staff to meet goals.

Key Accomplishments:

. Promoted four times in 3 years, from part time to full time,

assistant to manager.

. Exceeded personal daily, weekly and monthly sales goals. Ranked top

seller for 2004. 2005 and 2008.

Volunteer Work: Actively involved in charitable organizations,

including Bikers for Babies and Make -A- Wish.

Contact this candidate