Surya Kothwal
Markham ON
**********@*****.***
Summary
I am ISTQB Certified Tester with over 9+ years of experience in the field
of Software Quality Assurance and Testing. Hands on experience in all
phases of Software Development Life Cycle like Analysis, Design,
Development, Testing and Implementation. Have good experience with testing
various applications in different industries Banking, Capital Markets, and
Telecommunication
. Hands on experience in Translation of Business and Functional
Requirements into Test Plans and Test Conditions
. Using Test Design Techniques-Specification Based techniques,
Equivalence Partitioning, Boundary Value Analysis, Use Case &Wire
frames for Creating Test Cases
. Hands on experience in the Manual/Automated Testing on Web based,CRM,
Client/Server, Mainframes Amdocs and Data applications in Windows,
UNIX, IE and NETSCAPE environments
. Hands on experience in Functional, Black Box, System, Integration, SOA
End 2 End, Smoke, Cross Browser, Regression, Exploratory, Risk based,
Mobile and User Acceptance Testing
. Experience Testing Cloud Based applications
. Hands on experience on Waterfall, V-model Iterative & Agile
methodology
. Experienced in working with Multiple Browsers and Cross Platform
environment
. Ability to work in a Team Oriented, Collaborative environment,
Customer Oriented, Highly Versatile, Innovative with Excellent
Interpersonal and Communication skills
. Creative and Results Driven with diversified experience in all aspects
of Testing
Education/ Certifications
. Canadian Software Testing Board (CSTE) Certification - Toronto, Canada
. Canadian Securities Course from Canadian Securities Institute
-Toronto, Canada
. Post Graduate Diploma in Computer Applications - NIIT, India
. Masters in Business Administration-Sri Sathya Sai University, India
Technical Training
. Professional Training in LINUX, C,- Aptech, India
. Professional Training in Oracle, SQL - NIIT, India
. Professional Training in ASP, HTML, JavaScript - CMC, India
Technical Skills
Operating Systems MS-DOS, UNIX, Linux, Windows
95/98/2008/XP/NT
Languages C, C++, Java, SQL, PL/SQL
Web Technologies JDBC, ASP, Java, Java Beans
Web Languages HTML, XML and MS FrontPage
Front Ends Visual Basic, Developer 2000 and Designer
2000
Database Oracle, SQL Server 2000, DB2, MS Access
Test Mgt Tools Test Director, HPQC Rational Clear Quest Clear
Case, Win Runner
Servers Web Logic, Web Sphere, IIS, PWS
Mainframes TSO/ISPF, SPUFI, IMS, MVS, File-Aid, VSAM, SPF
Other Tools Visio, Visual Source Safe, PVCS, CVS and MS
Office, Soap UI
Professional Experience:
BlackBerry
Mar
2013 - To-date
BESNG-Cloud Edition
Sr. Software
Test Analyst
Description: The Purpose of the BES-NG platform project is to architect and
implement a unified MDM platform that can be used to build on-premise and
hosted solutions that will support an array of device platforms.
BlackBerry Enterprise Service 10 Cloud Edition is designed to be a secure
link between organization`s cloud based messaging service and array of
device platforms. Black Berry Enterprise Service 10 Cloud Edition can
provide mobile access to the messaging, collaboration and organizer data
that are part of organization`s resources
BlackBerry Mobile Fusion platform enables the deployment management and
security of iOS and Android devices.
Environment: Agile, Web-Based, Java, Windows Server, Linux, databases
Microsoft SQL Server, Oracle, and distributed systems/computer networking
UNIX, MKS Integrity, HPQC,APN's Provisioning IOS, Android and BB platforms,
MDM, Jenkins, UNIX, SQL Developer, Server, User Interface Console and BESNG
Client
Responsibilities:
. Produce and/or assist with the production of various PMLC
deliverables. . Ensure deliverables meet business and end-user
requirements. . Work with IT management and the client to ensure
effective communication, integration of project issues and
deliverables, and Test validation of business requirements
. Creation of test cases and supporting test data to ensure the data
adequately tests all testable situations
. Establish test data repositories for system testing efforts- Desktops,
Smartphones and Tablets
. Tested the Multiple Device Management application using Manual
strategies and verified the Complex Systems involving Multiple
Interfaces, Systems and Databases. Tested on Multiple platforms- iOS,
Android and BlackBerry OS including tablets
. Performed Functional, System Integration, End-to-End Testing Session
based Testing and Confirmation testing performed after each Build
Software installation and fix. Attention to detail and excellent
observation skills
. Enter defects into defect tracking system and track from entry to
resolution
. Prepared daily Testing Reports, Dash-Boards and submitted to the
manager Worked closely with Automation team and helped them in
identifying test cases that need to automate using QTP. Compiled and
distributed Project level Test Reports, escalated outstanding or
critical issues and conducted root cause analysis
. Work effectively as a team, diagnosed issues by analyzing
systematically supporting other members of the team in achieving
business objectives. . Participate/conduct reviews, walkthroughs of
project deliverables with project team members as required. .
Participate in knowledge transfer with the team and business units. .
Contribute to the ongoing development of the team and business
partners by sharing information, knowledge and lessons learned on a
regular basis.
. Exhibit excellent interpersonal, organization and time management
skills
ING Direct Bank
Aug 2012
- Feb 2013
Direct Web
Sr.QA
Analyst
Description:
ING Direct Web banking application provides secured online accesses to
their valued customers round the clock. This application primarily gives
accesses to customers to do banking see their various account types as well
account summary of checking, saving, loans & credit accounts. Clients can
do banking on multiple accounts. They can contact the contact center.
Banking facility available on Mobile devices and Tablets
Environment: Web-Based, Mobile Simulator, .Net, Java, Mainframe, CICS DB2,
Test Tool HPQC, QTP Windows,
UNIX, SQL, Web logic, SOA Web services, web-
methods, Soap UI Tool
Responsibilities:
. Analyze the Business Requirements in order to develop in-depth
understanding of the expected behavior of the system/application. This
is accomplished via walkthroughs & individual discussions with
Solution Architects, Business & System Analysts & Stakeholder
. Analyze requirements, rules and specifications for test components and
develop into strategies, plans and cases. Create, execute, monitor and
report on Test Plans and cases for all types of Software Testing
. Continuous improvement of the processes and documentation worked with
while maintaining commitments
. Create and estimate work breakdown structures and plans. Execute and
monitor a Test Calendar
. Test Assets stored and managed using HP Quality Center to manage
requirement, Test Cases, Test Execution results and Defects. Prepared
Test Data and stored in excel
. Applying Test Techniques such as risk based testing, that will improve
quality and minimize impact on delivery time and budget
. Communicate with product developers and technical support specialists
on product issues.
. Work to challenging deadlines during Critical Test Phases. Exhibit
excellent interpersonal and organization skills coupled with time
management skills
. Accountable for functional, non-functional and regression test types.
Conduct test execution for the System Integration Test Phase and
Mobile Testing-Tablets, IOS
. Work with QA Lead, Project Manager, Developers and Business Analysts
to resolve issues / problems that may affect the schedule or quality
of the product. Used diagnostic & problem solving skills to go the
root cause
. Communicate Test Progress, Test Results and other relevant information
to Project Managers and Stakeholders.
. Create UAT Test Plan & Provided Testing Support for UAT. Exhibit eye
for detail and excellent observation skills
. Lead a small team and met the Timelines for Testing Deliverables
Canadian Imperial Bank of Commerce
Mar 2012 - AUG 2012
Vanilla
QA
Coordinator
Description:
Vanilla improves CIBC`s source to settle process. It gives CIBC a
comprehensive set of capabilities that strengthens its ability to operate
globally, generate savings on complex spend categories, mitigate a myriad
of risks and manage compliance. ECM helps CIBC to build a global supply
base that consistently delivers and provides a competitive advantage.
Emptoris suite helps CIBC to integrate with PeopleSoft for strategic supply
management that spans the global enterprise and connects disparate systems
to provide complete visibility and control over spend, contracts, supplier
intelligence and processes.
Environment: Web-Based COTS, CRM, Web Logic,.Net, HP Quality Center,
Crystal Reports, Web-Methods, EIS, PeopleSoft,
Responsibilities:
. Work with individual Project teams during the Project definition stage
to ensure Business and Technical Requirements are fully capable of
meeting the stipulations for Testable Requirements
. From business requirements and technical / business specifications
develop Test Scripts and conditions input Test Data and Expected
Results
. Provide input for Test Plans on Test Approach, schedule and milestones
. Executing QA Deliverables against target applications / systems to
validate the level of quality
. Assisting with leading QA team project engagements on a daily basis
. Designing, implementing, documenting, scheduling reviews and obtaining
approvals for QA manual testing deliverables which includes-Testing
strategies Test plans Test cases Test data Testing metric reporting
. Verified Complex Systems involving Multiple Interfaces with attention
to details and good observation skills
. Ensure issues and defects are logged quickly and accurately using HPQC
while fixed defects are promptly verified and closed. Root cause
analyzed using diagnostic and problem solving skills
. Collaborate with developers, project managers and business analysts to
ensure that issues and risks are identified, logged, and resolved.
Exhibit excellent interpersonal, organization & time management skills
. Developing and approving test strategies and workday estimates,
approving the preparation of comprehensive test documentation, and
overseeing daily testing activities
. Closely monitor the progress of testing and evaluate logs raised,
balancing the need to mitigate risk with the optimal use of testing
resources while adhering to QA Testing policies, standards and
procedures.
. Supervise project teams consisting of analysts with varying degrees of
knowledge provide ongoing direction, coaching and support to motivate
individual and team performance in a stable, professional environment
while ensuring Project objectives are met. Evaluate the performance of
analysts
. Coordinate testing activities with other departments and interpret
detailed information provided by technical support staff.
Participate in forward-planning sessions and identify/resolve
conflicts between initiatives.
. Coordinate and execute other Test Types including System, Conversion,
Integration, Performance, and User acceptance testing
Rogers
Jun 2011 - Oct
2011
Maestro
Sr.QA Analyst
Description: Maestro is a set of Cross Application Tools& Support Systems
that are designed to enhance Rogers's operation capability and performance.
It serves as an integrated application for ordering products, customer
interactions, payments, case creations, enhanced customer satisfaction. It
is an integrated multi tier architecture application. It integrates web
applications as well as mainframe systems through a single framework. Its
services portfolio will include core services such as Security, SSO CTI.
Environment: Web-Based, Client Server, .Net., Java, Mercury Tools, HPQC,
Windows Genesys System IVR, Rational Tools Web-Based, Amdocs CRM Clarify,
OMS,Remedy, Toad, SQL . Net, web-Methods,N-tier architecture UNIX,
Mainframe Unix, Web Logic, SOAP UI
Responsibilities:
. Participated in Requirement Gathering Sessions Supervise testing for
assigned application systems by reviewing and evaluating requirements
and design documentation
. Responsible for creating Test plan, Traceability Matrix, Test case
Template, Test Data, Test cases & Session bases Test Management notes
. Produce and/or assist with the production of various SDLC/PMLC
deliverables. . Ensure deliverables meet business and end-user
requirements. . Work with IT management and the client to ensure
effective communication, integration of project issues and
deliverables, and Test validation of business requirements
. Creation of test cases and supporting test data to ensure the data
adequately tests all testable situations
. Establish test data repositories for system testing efforts
. Designed Tests based on Call Flow and Routing Documents Conducted
Walkthroughs and Review Sessions
. Responsible for Testing the entire application with Manual strategies
and Verified the Complex Systems involving Multiple Interfaces,
Systems and Databases, Web service call using Soap Ui, Mobile apps
testing-Tablets,IOS
. Performed Functional, System Integration, End-to-End Testing Session
based Testing and Confirmation testing performed after each Build
Software installation and fix. Attention to detail and excellent
observation skills
. Enter defects into defect tracking system and track from entry to
resolution
. Prepared daily Testing Reports, Dash-Boards and submitted to the
manager Worked closely with Automation team and helped them in
identifying test cases that need to automate using QTP/Load runner.
Compiled and distributed Project level Test Reports, escalated
outstanding or critical issues and conducted root cause analysis
. Work effectively as a team, diagnosed issues by analyzing
systematically supporting other members of the team in achieving
business objectives. . Participate/conduct reviews, walkthroughs of
project deliverables with project team members as required. .
Participate in knowledge transfer with the team and business units. .
Contribute to the ongoing development of the team and business
partners by sharing information, knowledge and lessons learned on a
regular basis.
. Worked closely with UAT test plan and helped them in their execution.
Exhibit excellent interpersonal, organization and time management
skills
Involved in Test Closure activities like Signoff and
Lessons learned sessions
Bank of Montreal
Dec 2010 - May 2011
Vanguard
Sr.QA
Analyst/Smoke Test Lead
Description: Vanguard is a new Online Capital Markets Trading Application
which is from Investor Line that fills the gap between direct investing and
the Full service Brokerage by offering an online advisory service supported
by registered Investment Specialists. The Project will introduce a
sophisticated new investment engine that will analyze clients existing
holdings for suitability to their investor profile and deliver individually
tailored buy and sell recommendations to optimize a client's portfolio.A
new web experience will be delivered to allow clients to create a plan to
align their portfolio with their investor profile. Trading of Various
instruments Fixed-Incomes, Equity, Mutual Fund. Impact of buy and sell as
well as multiple orders can be seen. The application is integrated with
third party, SunGard, Thomson for Market Data and Real-Time Quotes display.
Trading facility available on Mobile devices- Tablets
Responsibilities:
. Interacted with Business System Analysts, Stakeholders and analyzed
the Business Requirements in order to develop in-depth understanding
of the expected behavior of the system
. Review functional design specifications and provide feedback during
the planning stages
. Assumed ownership for specific sections of the test execution plans as
assigned. Create test execution schedules
. Developed, Documented and maintained Test Deliverables (test
requirements, test strategy, test plans, test cases, test data, test
procedures, defect logs, status reports, and test result metrics
reports)
. Work with all team members to accomplish shared goals. Work with
project team members to resolve quality issues. Systematic problem
solving Exhibit excellent interpersonal, organization & time
management skills
. Work closely with Development throughout each development iteration to
ensure that the application is functionally sound and all business
requirements are appropriately satisfied. Work with business analysts
and developers to make sure test results are aligned with desired
functionality
. Performed Functional, System Integration and End-to-End Testing with
attention to detail and good observation skills. Update and maintain
regression tests and design new regression tests suites. Testing
performed on Mobile devises-Tablets
. Ensured issues and defects are logged quickly and accurately using
HPQC while fixed defects are promptly verified and closed
. Confirmation testing performed after Software installation and fix
. Prepared daily Testing Reports Dashboards and submitted to the manager
. Create maintain and manage test team schedules. Mentor Client
Resources
Create knowledge transfer documents for the Client resources
. Testing maturity report created and summarized
Rogers
Nov 2009 -
Nov 2010
Online Manager
Sr.QA Analyst
Description: This project involves the company`s web portal testing. It
includes various apps including Rogers web site as well as e-commerce. It
involved various portals and sub-portals.
Environment: Web-Based, N-tier architecture, web-Methods, Client Server,
.Net., Java, Mercury Tools,, HPQC, Web-Based, Clarify, AWE, Remedy, Toad,
SQL . Net, Mainframe CICS, DB2, TSO, JCL Test Base, Java, Java script,
HTML, Windows, Unix, Web Logic, web-Methods, N-tier architecture, SOAP UI
Responsibilities:
. Participated in Requirement Gathering Sessions Supervise testing for
assigned application systems by reviewing and evaluating requirements
and design documentation User stories,JAD sessions
. Responsible for creating Test plan, Traceability Matrix, Test case
Template, Test Data, Test cases & Session bases Test Management notes
. Produced various SDLC deliverables. . Ensure deliverables meet
business and end-user requirements. Work with IT management and the
client to ensure effective communication, integration of project
issues and deliverables, and Test validation of business requirements
. Creation of test cases and supporting test data to ensure the data
adequately tests all testable situations
. Establish test data repositories for system testing efforts
. Performed Functional, System Integration, End-to-End Testing Session
based Testing and Confirmation testing performed after each Build
Software installation and fix. Attention to detail and excellent
observation skills
. Enter defects into defect tracking system and track from entry to
resolution
. Prepared daily Testing Reports, Dash-Boards and submitted to the
manager Worked closely with Automation team and helped them in
identifying test cases that need to automate using QTP. Compiled Test
Reports, escalated outstanding or critical issues and conducted root
cause analysis
. Work effectively as a team, diagnosed issues by analyzing
systematically supporting other members of the team in achieving
business objectives. . Participate/conduct reviews, walkthroughs of
project deliverables with project team members as required.
Participate in knowledge transfer with the team and business units.
Contribute to the ongoing development of the team and business
partners by sharing information, knowledge and lessons learned on a
regular basis.
. Worked closely with UAT and helped them in their execution. Exhibit
excellent interpersonal, organization and time management skills
. Involved in Test Closure activities Signoff and Lessons learned
sessions
ING Direct BANK
Aug 2009 - Oct2009
Maps
Sr.QA
Analyst
Description:
This Project is an enhancement to the existing ING Direct Web Banking
functionalities.This application primarily consists of modules which can
give accesses to customers to see their consolidated account summary of
checking, saving, loans/credit and MAPS (Mortgage Applications Processing
systems) accounts. This application also provides facilities such as e-
statements, pay bills, money transfer between banks. Enrolment and sign up
to different products is more convenient for both new and existing clients
Environment: Web-Based, .Net, Java, Mainframe, CICS DB2, Test Tool HPQC,
QTP, Windows,
UNIX, SQL, Web logic, SOA Web services, Soap UI
Tool
Responsibilities:
. Analyze the Business Requirements in order to develop in-depth
understanding of the expected behavior of the system/application. This
is accomplished via walkthroughs & individual discussions with
Solution Architects, Business & System Analysts & Stakeholder
. Analyze requirements, rules and specifications for test components and
develop into strategies, plans and cases. Create, execute, monitor and
report on Test Plans and cases for all types of Software Testing
. Create and estimate work breakdown structures and plans. Execute and
monitor a Test Calendar
. Test Assets stored and managed using HP Quality Center to manage
requirement, Test Cases, Test Execution results and Defects. Prepared
Test Data and stored in excel
. Communicate with product developers and technical support specialists
on product issues
. Work to challenging deadlines during Critical Test Phases. Exhibit
excellent interpersonal and organization skills coupled with time
management skills
. Conduct test execution for the System Integration Test Phase
. Work with QA Lead, Project Manager, Developers and Business Analysts
to resolve issues / problems that may affect the schedule or quality
of the product. Used diagnostic & problem solving skills to go the
root cause
. Communicate Test Progress, Test Results and other relevant information
to Project Managers and Stakeholders.
. Provided Testing Support for UAT. Exhibit eye for detail and excellent
observation skills
Rogers
ICM
Nov 2006 -Jul 2009
Sr.QA/Lead
Description : Involved in various crucial projects like Integrated Customer
Management, Field Services Management System-FSMS,CLICK Scheduler,
ecommerce, ETM, Remedy, Inventory Management Incident Management system,
Acceptable User Policy Smart-Link Retention Portal, Upgrade and Swaps,
Integrated Transaction processing for Web Based & Mainframe orders and
Ticket management
Environment: Web-Based,N-tier architecture,web-Methods, Client Server,
.Net., Java, Mercury Tools,, HPQC, Windows CRM, IVR, Rational Tools Amdocs
CRM Clarify, AWE, Remedy, Toad, SQL . Net,Mainframe CICS, DB2, TSO, Java,
SOA SOAP UI,
Responsibilities:
. Participated in Requirement Gathering Sessions Supervise testing for
assigned application systems by reviewing and evaluating requirements
and design documentation
. Responsible for creating Test plan, Traceability Matrix, Test case
Template, Test Data, Test cases
. Produce and/or assist with the production of various SDLC
deliverables. Ensure deliverables meet business and end-user
requirements. . Work with IT management and the client to ensure
effective communication, integration of project issues and
deliverables, and Test validation of business requirements
. Creation of test cases and supporting test data to ensure the data
adequately tests all testable situations
. Establish test data repositories for system testing efforts
. Designed Tests based on Call Flow and Routing Documents Conducted
Walkthroughs and Review Sessions
. Responsible for Testing the entire application with Manual strategies
and Verified the Complex Systems involving Multiple Interfaces,
Systems and Databases, Web service call using Soap Ui
. Performed Functional, System Integration, End-to-End Testing .
Confirmation testing performed after each Build Software installation
and fix
. Enter defects into defect tracking system and track from entry to
resolution
. Prepared daily Testing Reports, Dash-Boards and submitted to the
manager .Compiled and distributed Project level Test Reports,
escalated outstanding or critical issues and conducted root cause
analysis
. Work effectively as a team, diagnosed issues by analyzing
systematically supporting other members of the team in achieving
business objectives. Participate/conduct reviews, walkthroughs of
project deliverables with project team members as required. .
Participate in knowledge transfer with the team and business units. .
Contribute to the ongoing development of the team and business
partners by sharing information, knowledge and lessons learned on a
regular basis
. Worked closely with UAT and helped them in their execution. Involved
in Test Closure activities like Signoff and Lessons learned sessions
Verizon Communications
May 03 to Apr 04
Bank of Montreal
Jan 2006 - Oct 2006
Bureau Link
Sr.QA Analyst
Description: Bureau Link is the core system that provides accurate and
current customer information from reliable third party sources for the
bank's credit adjudication process. The customer information provided by
Equifax Canada and Trans Union of Canada to Bureau link is critical to the
support of advanced modeling and automated decision strategies. The use of
the bureau Link System to system to system interface with the credit
bureaus to retrieve and summarize this critical customer information allows
the bank of Montreal to reduce reliance on direct customer disclosure and
provide timely and more accurate decisions.
Environment: Mainframe - CICS, DB2, TSO, File-aid, IMS, WOW, Equifax and
Transunion, CCAPS
SQL, Client Server, multi tier-Integrated
Responsibilities:
. Interacted with Business System Analysts, Stakeholders and analyzed
the Business Requirements in order to develop in-depth understanding
of the expected behavior of the system
. Review functional design specifications and provide feedback during
the planning stages
. Create test execution schedules
. Developed, Documented and maintained Test Deliverables
. Work with all team members to accomplish shared goals. Work with
project team members to resolve quality issues. Systematic problem
solving Exhibit excellent interpersonal, organization & time
management skills
. Work closely with Development to ensure that the application is
functionally sound and all business requirements are appropriately
satisfied. Work with business analysts and developers to make sure
test results are aligned with desired functionality
. Performed Functional, System Integration and End-to-End Testing with
attention to detail. Update and maintain regression tests and design
new regression tests suites
. Ensured issues and defects are logged quickly and accurately using WOM
while fixed defects are promptly verified and closed
. Confirmation testing performed after Software installation and fix
. Prepared daily Testing Reports Dashboards and submitted to the manager
. Testing maturity report created and summarized
Verizon Communications
May 2003 to Apr 2004
IConsole
Sr. QA Analyst
Description: IConsole is Verizon's billing application, which is integrated
with AMDOCS and performs as a complete Billing and Customer Service
package. IConsole is an integrated multi tier architecture application with
.NET windows client that provides a diverse set of services, which every
Call Center application will inherit. It integrates web applications as
well as mainframe systems through a single framework. IConsole's services
portfolio will include core services such as Security, SSO, ASO and CTI
etc. This diverse service portfolio will promote reuse across applications,
reduce the time to market for those applications and will deliver them with
a consistency.
Environment: Web-Based-Online, Web-Methods, Load Runner 6.0, Test Director,
CRM C/S HTML, C++, Oracle, UNIX, Java, JavaScript and WindowsNT, VB Script
Responsibilities:
. Performed Cross Browser Testing to verify the Compatibility of the
application to support different Web Browsers like Netscape Navigator,
Internet Explorer and AOL on IIS and Netscape Enterprise Server
. Tested all the Web pages for data input validations on all Edit fields
and Alphanumeric Fields where customers were required to log in their
Name and SSN Number as well as Zip Code to view further details of
their accounts.
. Performed GUI, System, Stress, Performance and Regression Testing.
Exhibit interpersonal, organization & time management skills to meet
timelines
. Incidence Tickets closed after performing Confirmation Testing.
Diagnostic and problem solving skills to get to the root cause
. Tested each Business Logic, Application Flow and created Individual
Test scripts for each module.
. Generated Test Scripts using VuGen and monitored graphs using
LoadRunner
. Performed testing on the application to find out the Response time and
Transaction rate.
. Tested the Application under typical working conditions and checked
System Performance, Stress and Volume capacity of the site
. Created Scenarios, Test data and executed them according to the
documentation of Test plan.
. Created Test Suites based on Test Procedures
. Monitored Online graphs, Transaction graphs
. Analyzed the results using Graphs and Reports.
. Participated in Reviews for Static Tests
. Used Test Execution Schedule for Sequential Execution
. Participated in client meetings for information regarding PCR's
. Verification and validations Performed with attention to detail and
good observation skills. Test Director used for Test Management
First National Bank
May 2002 - Mar 2003
My First
Sr. QA Analyst
Description: My First is designed for the First National Bank customers to
manage their finances through Online Banking. My First provides variety of
services like Investments, Personnel banking, Small Business Banking, Bill
Payments, Transfers, Account Statements and Accounts Management.
Environment: Web-Based-Online, Win Runner 7.0, Load Runner 7.0, Quick Test
Professional 6.5, Test Director 7.0i, Mainframes, TSO, JCL, File Aid, DB2,
.NET, J2EE, XML, HTML, SQL, PL-SQL, Web Logic, Oracle, VCS, Windows Unix
Responsibilities:
. Creating complete and accurate testing documentation including test
plans, test cases, traceability matrix and risk assessments based on
requirements and design documents to ensure all product functionality
and requirements are met
. Responsible for testing the entire application with Manual strategies
. Verified the Complex Systems involving Multiple Interfaces, Systems
and Databases with attention to detail and excellent observation
skills
. Created Test Procedures and based on Test Conditions created Test
Cases and set up Test data
. Created Test Plan and Test Case Templates for testing the entire
application. Exhibit excellent interpersonal, organization & time
management skills to meet product delivery schedules
. Involved in Planning, Execution and Bug Tracking using Test Director
. Responsible for performing Functional, Integration and Regression
Testing
. Collaborate with technical team leads through the planning and
implementation phases
. Involved in Regression Testing using QTP
. Used complex SQL queries to test the Back End system of the
application
. Escalated outstanding and critical issues and conducted root cause
analysis thru systematic diagnostic & problem solving skills. Create
status reports and detailed estimates on assigned tasks. Provide
testing support to UAT and production issues
American Stock Exchange, NY
Mar 2000 to Feb 2002
Online Trading Application
QA Tester
Description: It is an online trading application that allows potential
customers to request an account-opening package, get real time quotes and
register for free 'Streamer' (real time quote display) through their web
sites. Once a user opens a trading account with AMEX Online, they can
access a secure web site using a User name/password and can view Personal
Account Information, Account Balances and Stock Positions in that
particular portfolio.
Environment: Web-Based - Java, HTML, UNIX, Oracle and Windows NT, Rational
Robot, Rational Test Manager, Rational Clear Quest, Client Server
Responsibilities:
. Participated in Requirement Analysis and involved in system test
documents.
. Developed Test Cases using Specification and Requirement documents
. Involved in Reviews and acted as a Scribe
. Conducted Functional, System and Regression testing during various
phases of the development
. Actively participated in Functional Test process exhibiting good
observation skills and attention to detail
. Developed test cases in Rational tool and Test data created
. Gap Analysis Metric created for reviews. Interpersonal & time
management skills used to meet project timelines
. Identified functionality and performance issues, including: deadlock
conditions, database connectivity problems, bottlenecks and system
crashes under load. .
. Confirmation Testing Performed on receiving new build.
. Actively participated in Status reporting meetings and interacted with
Development to discuss the technical issues.
. Using Configuration management document for knowing versions and Test
Documents