Software Project

Kenneth F. Carpenter, JR.

<<*** S. Brentwood Dr., Mount Laurel>, <NJ> <08054>>

609-***-**** ***********@*******.***

VP / Director - Software Development & Engineering

Application Development / Performance Improvements / Program & Project

Management / SDLC Architecture / Requirements / Infrastructure / Scrum /

Kanban / QA / Strategic Planning / Testing / KPIs

Leveraged emerging technologies and best-in-class software with state-of-

the-art development methodologies, increasing efficiency and productivity

for industry leaders, including Comcast, General Instrument and Unisys.

Created, tested, deployed and maintained production applications and

commercial enterprise products that provided security, functionality,

scalability, performance and reliability. Can contribute immediately by:

o Translating and converting business requirements into innovative

technical solutions

o Developing and integrating systems to increase efficiency and

productivity

o Designing and implementing cutting-edge programs and processes

o Architecting scalable solutions for growing and changing environments

Technologies/Languages utilized: C/C++, Java, Maven, Team City, Puppet,

Jira, Rally, HPQC, Assembly languages and Real Time Operating System (RTOS)

experience with VRTXsa and PowerTV.

BS, Computer Science, East Stroudsburg University of Pennsylvania. Scrum

Master Certification, 2007. Agile Estimating and Planning Training, 2007.

Patents: Ten awarded and five+ pending.

Selected Accomplishments

Shift from Waterfall to Agile yields 50% increase in on-time delivery.

Comcast software development teams were missing time and budget goals due

to constantly changing requirements. Shifted teams from waterfall software

development methodology to Agile. Increased on time delivery of features

from 60% to 90%.

Consolidated Comcast software development and QA functions, increasing

efficiency 10%. Too many bugs were not being found until late in project.

Created teams with development and QA around specific area of

functionality, enabling discovery of issues earlier in process. Eliminated

long tail bug fix cycles at end of project.

Turned around stalled project, delivering on-time and within budget.

Comcast software development project was in disarray. Assumed project lead.

Organized development teams into small groups around features and created

overall schedule. Forecasted and delivered project on time and budget from

time of project takeover.

Led debugging efforts, meeting critical deadline for Comcast. Large number

of bugs in software were outstanding. Extended hours to address bugs. Made

the extended time more "fun" for the developers by setting up games and

small prizes for addressing bugs. Team stepped up and addressed the issues

within the deadline.

Created information management process, reducing customer calls 10%.

Comcast customer call rate was very high due to hardware, software,

environment, etc., issues. Created software tools to gather information

from field, score metrics and graphically display potential trouble spots.

Detected/addressed issues customer call.

Innovated software shortcut, enabling low-cost addition of five million

subscribers. Comcast needed to expand number of navigation software

platforms, but could not do it without rewriting software for each

platform. Devised portability layer in each platform software such that

only portability layer had to be re-written.

Career History

Comcast, $60B+ provider of entertainment, information and communications

products and services.

Sr. Director Engineering, 1996-2013. Manage design, development and test of

set-top client program guide navigation software and application software.

Direct software development and testing of Comcast set-top box guide

products deployed to 25 million customers. Managed $10M budget and 100

staff.

Manager, 1999-2004. Grew and managed teams of Software Engineers developing

Comcast client guide software at reporting and project level. Led and

managed multiple core product releases and set-top box initiatives.

Built/strengthened strategic relationships with business partners and cross

functional departments.

Principal Engineer, 1996-1999. Responsible for design, code and test of set-

top box client guide/navigation software. Led multiple core feature

releases including integrations with Motorola, Cisco and SeaChange.

Earlier: Principal Engineer, General Instrument (Motorola), Catalyst and

UNISYS.

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