Medical Assistant Customer Service
Resume:
KAREN GOMEZ, RMA
**** **** ***** ***** ********, NC 27012 336-***-**** acal32@r.postjobfree.com
EDUCATION
WINSTON-SALEM STATE UNIVERSITY, Winston-Salem, NC
Attended 2011-2012 Complete 1 year of course work in BSN program
THE NEW YORK SCHOOL FOR MEDICAL ASSISTANT, Forest Hill, New York
Certificate in Medical Assisting, Received 2001
EMPLOYMENT
Register Medical Assistant, Valaoras & Lewis, OB-GYN, Winston-Salem, NC
2012-2013
• Collected and documented vital signs, chief complaints, medications and new diagnoses.
• Prepared rooms for exams and office procedures such as Essure Tubal ligations,
• NovaSure ablations, biopsies, pap smears and colposcopies
• Collected and performed urinalysis, urine pregnancy test, hemoglobin, wet preps, and blood sugar testing.
• Administered medication, called in Rx and refills, giving immunizations, maintaining record and infection
control.
• Assisted with Non Stress Test
• Weekly “QC”, clean and sterilized equipment and instruments per office protocols.
Medical Assistant Float, Maplewood Family Practice at The Village, Winston-Salem, NC
2008- 2011
• Prepared exam rooms, obtained vitals and chief complaint. Various clerical duties; including electronic charting
of patient information, messages, refill request, scheduling appointments and referrals, insurance prior
authorizations.
• Assisted providers with procedures, point-of-care testing, collecting specimens, EKGs, hearing and vision exams,
pulmonary test.
• Administered medication, called in Rx and refills, giving immunizations and maintaining record and infection
control.
• Assisted providers with Spanish speaking patients with their results, patient education and triage.
Medical Assistant, Patient’s First Medical Care, Bayside, NY,
2001-2008
• Performed Phlebotomy and ran CBC, sedimentation rates, Hgb A1C’s. Perform quality control test for accuracy.
• Collected urine specimen and performed urinalysis, cultures, and urine pregnancy test. Also rapid strep test and throat
cultures.
• Assisted providers with patient care, immunization, triage, obtaining vitals, EKG’s, ICG’s, and bone density.
COMPUTER EXPERIENCE
MedData, Microsoft Office, Windows 7, Internet, Medical manager, Allscripts, E-prescribe
CERTIFICATIONS/SKILLS
Current BLS for Healthcare Providers CPR & AED Certification
Credentialed by The American Registry of Medical Assistants 2012
Fluent in Spanish and English- Medical terminology
Excellent customer service skills
Knowledge of current CPT and ICD-9
Contact this candidate