Charles R Parks Jr. References
*** * ******* ** *: 574-***-**** (Professional)
Kim Walker
South Bend, IN 46614
United States
Phone Survey Representative
********@*****.*** Press Ganey
Ex co-worker/friend
Summary
Bob Edmondson
Hello, my name is Charles Parks Jr. and I honestly believe I would be a great person for you to
(Professional)
consider for this company. I have about ten years of experience doing various data entry duties. Ex Supervisor
Some of the jobs includes processing atm claims from Bank of America, summarize confidential Press Ganey
documents for lawyers to use on important cases, and even process data for a christian corporation. 574-***-****
One of my main characteristics is always wanting to help others. For example, when I worked at Press I was hired and worked under
Ganey, I always made sure to give my co-worker specific details to questions about work. Sometimes Mr. Edmondson
when the team leads were preoccupied with other duties, they tell people around my area to come to
me for help.
Russell Shefbuch
When I commit myself to work, I attempt to go the extra mile. For example, when Press Ganey,
Encore, DPC&S, and Bank of America needed people to work overtime, I was gladly willing to take
(Professional)
time to help out. Working overtime not only helped the company, but it also helped with finances for
Pastor
my family. Apostolic House of Deliverance
My main goal is to find a place where my experience and character could be a great asset to the 574-***-****
company. I know there's plenty of applicants who want this position but here are things that make me I work the sound system and
stand out. I'm great at motivating people to work their best, and I'm a self starter. I take my job handle recording the services
seriously and I have no problem handling responsibilities. I feel that my experience and good
character makes me a good fit for this position. Thank you for reading my cover letter. I hope to hear
from you soon.
Sincerely
Charles R Parks Jr
********@*****.***
Work History
Press Ganey
South Bend, Indiana US US US, United States Apr 2011 - Oct 2013
Phone Survey Representative
Conduct healthcare telephone surveys, accurately coding responses, and entering/rating verbatim
comments.
South Bend, IN, United States Jun 2002 - Nov 2007
Data Entry Clerk
Enter hospital survey rating scale into database at a minimum rate of 60 surveys an hour.
Data Processing Consulting and Services (DPC&S)
Phoenix, AZ, United States Mar 2009 - Feb 2011
Data Entry Clerk
Process donor forms into database, collect all donor forms and file forms to warehouse, order
requested products from donors, store data batches into specific boxes, and maintain storage area.
Bank of America
Phoenix, AZ, United States Jul 2008 - Feb 2009
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Claims Analyst II
This was a contracted position assigned to me through "Rose International Temp Agency". I
utilized systematic form to request live checks for processing on customer initiated claims,
review incoming claims and route to proper workbaskets for timely resolution, attached
electronic documents to claims to assist with research and resolution, sort incoming live
checks for processing, reviewed returned mail for address verification, and worked on
additional projects within the ATM Claims department.
Encore Discovery
Phoenix, AZ, United States Dec 2007 - Jul 2008
Document Analyst
Enter legal documents from lawyers into proper database system, and worked on assigned special
sases within the operations department.
Skills
Computer Skills (Intermediate)
7-9 Years Experience, (Last Used <1 year ago)
Type 55 wpm, type 11,000 keystrokes for numeric data entry, and type over 10,000 keystrokes for
alph-numeric data entry.
Education
LaSalle High School
South Bend, Indiana US US US, United States Aug 1993 - Aug 1997
High School Diploma, Basics
This next-generation resume was created using VisualCV
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