Customer Service Sales

Jalen Harris

**** ******* *****, ********, ****, 43219, 614-***-****, ******.****@***********.***.***

Career Overview

Customer Service Representative and Data Entry Specialist and also driven and motivated

customer service field with over three years retail experience in a fast paced environments. Proficient as a

customer services representative with prove ability to establish rapport with clients. I’m also a friendly Sales

Associate that can adapt at working in diverse retail environments.

Core Strengths

• Telecommunication

• MS Windows proficient

• Strong client relations

• Energetic work attitude

• Good time management

Professional Experience

Injection Molding, Sonoco Plasitics 5/2013 – 10/2013

Coordinate wi th outside vendors regarding maintenance and repai r for tooling and

equipment.

Di recting and monitoring the execution of the production schedule as well as pe rforming

mold and/or mate rial changes as dictated by the schedule.

Pa rt inspections and various other functions to insure part conformity and quality.

Claims Administrator Garden City Croup 3/2013 – 6/2013

Inputs new loss and payment information on computer

Generates and maintains claims records, reports, and logs for assigned claims unit. Submits

completed information to appropriate personnel or bureaus..

Generates and maintains claims records, reports, and logs for assigned claims unit. Submits

completed information to appropriate personnel or bureaus.

Package Handler, FedEx 1/2013 – 3/2013

Loads and unloads packages onto or from delivery vehicles, trailers, conveyor system carts and load

gratings

Determines the appropriate conveyor system by scanning packages, reading labels and

charts, verifying numbers and memorizing information and sorts packages accordingly

Sales Representive, Vintage Point Consulting 6/2013 8/2012

assisting in the implementation of sales t raining

keep detailed records on sales activity

Involved in one-on-one sales-based interactions with customers.

prepare and execute sales applications

plan your daily sales call routes and customer visits

review target customer telecommunication services to uncover potential sales opportunity

Warehouse Associate, Abercrombie and Fitch 1/2012 – 7/2012

Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to

sales orders and distributing to sales associates for processing.

Sorting and placing materials or items on racks, shelves, or in bins according to predetermined

sequence such as size, type, style, color, or product code.

Maintained cleanliness and presentation of stock room and production floor.

Assisted in finding out of stock items.

Coordinator and Shift Lead, Panera Bread 1/2012 – 7/2012

Performed store opening duties, including counting cash drawers and checking all equipment for proper

functioning.

Organized the store by arranging garments.

Made alternative recommendations while decorating and merchandising all bakery goods.

Led shifts while personally preparing food items and executing requests based on required

specifications.

Education

Graduated 2011 Brookhaven High School, Columbus Ohio

Athletic Training Major at The Ohio State University 2016, Columbus Ohio

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