Customer Service High School
Resume:
Robert Baehman
Job Seeker
**********@*******.***
Summary
High-performing, energetic young professional with four years' experience in administrative/office support in
higher education. Highly skilled at relationship-building with clients and coworkers; exceptional writing,
presenting, and interpersonal communication skills. Adept at assessing needs, generating options, and
implementing solutions in collaborations with teams. Experienced at managing multiple events, activities, and
projects from the requirements identification phase through completion.
Experience
Customer Service Specialist at Cadre Services Wisconsin
September 2013 - September 2013 (1 month)
Answered product and service questions; suggesting information about other products and services
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution
Recommends potential products or services to management by collecting customer information and analyzing
customer needs
Prepares product or service reports by collecting and analyzing customer information
Contributes to team effort by accomplishing related results as needed
Assistant Project Coordinator at Aerotek
September 2013 - September 2013 (1 month)
Efficiently and accurately, process data entry tasks for project team.
Record minutes three times weekly during executive conferences.
Assistant Student Affairs Coordinator at University of Wisconsin - Fox Valley
August 2009 - May 2013 (3 years 10 months)
Managed contracts, travel documentation, and other paperwork.
Conducted surveys and communicated with students to determine needs and interests.
Answered a high volume of phone calls and email inquiries.
Recruited, trained, and supervised volunteers and other support staff.
Coordinated events while working on multiple projects.
Researched other community/campus programs, funding sources and project requirements.
Prepared multiple financial, budget, and program reports.
Maintained appropriate filing of personal and professional documentation.
Executed basic accounting and bookkeeping tasks.
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Maintained entire department schedule and organized events.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Filed paperwork and organized computer-based information.
Student Summer Production at Pacon Corporation
May 2011 - August 2011 (4 months)
Start up and stop equipment
Assist with production line in factory
Clean production area
Sweep, dust mop, and and remove debris
Load and unload items from machines, carts, and forklifts
Feed or place paper onto equipment for processing
Lubricate equipment
Ensure conformance to specifications
Pull damaged or ineffective paper products off the line
Place paper products on conveyor belt for further processing
Recycle waste material from machines
Record data
Take instructions from supervisors
Fermented Packaging at Randstad
July 2008 - August 2008 (2 months)
Start up and stop equipment
Assist with production line in factory
Sanitize production area
Maintain cleanliness and safety
Load and unload meat from machines, carts, and racks
Feed or place items onto line for processing
Ensure conformance to health codes
Pull damaged product off the line
Build product displays
Scrape waste material from machines
Record shipping data
Take instructions from supervisors
Hardware Store Clerk at Greenville Cooperative
December 2005 - May 2008 (2 years 6 months)
Accept money for purchases
Assemble products
Repair screen and glass windows
Manufacture fertilizers
Educate customers on products
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Accept returns, calculate change for customers
Hand receipts to customers
Stock shelves
Use cash registers to ring-up transactions
Organize credit slips
Clean counters
Skills & Expertise
Office Management
Hands-on Training
Graphic Design
Audio/Visual Equipment
Strongly self-motivated
Build Strong Relationships
Sales
Superior Work Ethic
Highly Organized
Time Management
Highly Dedicated
Perfectionist
Close Attention to Detail
Social Perceptiveness
Highly Ambitious
Filing
Paperwork
Youth Mentoring
Event Planning
Student Affairs
Microsoft Office
Fundraising
Event Management
Student Engagement
Data Entry
High level of initiative
Leadership
Oral & Written Communication Skills
Volunteer Management
Motivated self-starter
Higher Education
Community Outreach
Resume Writing
Academic Advising
Grant Writing
Job Search Strategies
Program Development
Research
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Outstanding interpersonal communication skills
Public Relations
Publicity
Bookkeeping
Customer Service
Keyboard Skills
10 Key
Staff Development
College Teaching
Editing
Qualitative Research
Education
University of Wisconsin-Oshkosh
Bachelor of Science (B.S.), History, Political Science, 2011 - 2013
University of Wisconsin-Fox Valley
Associate of Arts and Sciences (A.A.S.), Ethnic Studies, 2008 - 2010
Hortonville High School
High School Diploma, 2004 - 2008
Interests
Fishing, Hunting, Archery, History, Politics, Ethnic Cooking, Martial Arts, Running/Biking, Camping, Boating,
Dancing, Comedy/Performing Arts
Certifications
1st Degree Black Belt
Karate America - Greenville
Concealed Carry License
Wisconsin Department of Justice License 78628 February 2012 to February 2017
Languages
English (Native or bilingual proficiency)
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Organizations
UWFox Valley - Campus Activities Board
President, Delegate
August 2009 to May 2013
UWFox Valley - Student Association
Senator
December 2009 to December 2010
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Robert Baehman
Job Seeker
**********@*******.***
Contact Robert on LinkedIn
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Contact this candidate