Manager Sales

Amanda Borelli

**** ****** ******* ******, *********, PA 18073

856-***-**** . *********@*******.***

Experience

shepherd hills golf club

wescosville,pa

Assistant Banquet Manager

February 2013-Present

Coordinating banquet logistics

Working in conjunction with banquet manager and staff

Actively participate in day-to-day banquet operations

provide hands-on support to deliver banquet events

Citizens Bank Pottstown, PA

Banker & Colleague Engagement Advocate August

2011-February 2013

Sought opportunities to develop customer relationships and sales

opportunities

Provided teller transactions for customers such as cashing checks,

processing checking and savings account withdrawals and balancing duties

Utilized basic sales techniques to influence a customer or prospect to

purchase the bank's products and services

Discussed and identified customer needs; sold a full range of retail

products and services, such as deposit accounts, loans, credit cards and

safe deposit boxes, to meet or exceed established sales goals

Resolved a variety of walk in customer issues and reconstruction of account

transactions, account balance discrepancies, multiple account linkages and

combined statements, unauthorized transactions claims, installment loan and

payoff discrepancies

The Mexican Post Restaurant Philadelphia,

PA

Head Bartender May

2007-July 2011

Coordinated, liaised and managed the beverage and food service functions of

the bar

Guaranteed patrons received quality product and service

Implemented effective procedures to ensure a professional working

environment

Established service standards to be followed by all associates

Ensured proper health and safety procedures were followed

Conducted bar training sessions for newly inducted staff, teaching proper

bar services

Saucon Valley Elementary School Hellertown,

PA

Special Education Assistant Teacher

August 2005-June 2006

Tutored students and assisted in behavior management

Prepared and executed school/classroom programs; Implemented programs and

instructional materials under the guidance of the class teacher

Maintained instructional materials, student files and confidential records

Supervised student behavior during non-classroom time

Established and maintained friendly, cooperative and effective

relationships with students

Participate in staff training

Maintained a neat, orderly and sanitary environment, conducive to study

Remedies Bar & Grill

Allentown, PA

Bar Manager January 1999-

January 2005

Maintained required quantities of liquor, beer, garnishes, glassware, and

other supplies

Balanced all registers cash and credit cards at the end of each shift

Hired and trained bar tenders, administered performance appraisals

Ensured proper health and safety procedures were followed

Guaranteed patrons received quality product and service

Centec Roll Foundry Bethlehem, PA

Office Manager July

1996-July 2001

Carried out staff appraisals, managed performance and disciplined staff

Arranged meetings and networking events for directors and senior management

Recorded office expenditure and managed it budget

Hired and trained clerical staff

Maintained office equipment and supplies

Education

Temple University June

2009

Bachelor's Degree in Broadcasting, Telecommunications & Mass Media

Dean's List

Northampton Community College June 2007

Associates Degree in Early Childhood Education

Software/Applications

Microsoft Office Word, Excel, Publisher and PowerPoint, Outlook, AVID, Pro

Tools, Adobe Photoshop and Illustrator, Final Cut Pro

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