Customer Service Manager
Resume:
CASSANDRA GARCIA **** Rimhurst
San Antonio, TX **250
Cell: 254-***-**** *********-******@****.***
OBJECTIVE Obtain a Position in an office setting
EDUCATION
§ Bachelor's in Criminal Justice/ Concentration Forensic Science, AIU Online, 2010
§ Associates in Science of Criminal Investigations, Everest University, Orlando, FL, 2009
§ General Studies, Central Texas College, Killeen, TX, 2003
§ Diploma, Connersville High School, Connersville, IN, 2002
§ Certified Nursing Assistant, White Water Technical Career Center, Connersville, IN, 2001
SUMMARY OF QUALIFICATIONS
§ 10+ years in Customer Service
§ 2 years in Management
§ Efficient in POS, scanners, cash registers
§ Excellent trainer; patient and effective when working with a wide range of personalities.
§ Ability to learn quickly.
§ Ability to work independently.
§ Inventory experience
§ Efficient with computers including Windows Office, Excel, word, power point
§ Very organized
EMPLOYMENT HISTORY
Assistant Manager, Dollar Tree, 8323 State Hwy 151, San Antonio, TX
210-***-**** Dorie 04/2013-Current
Bank deposits
Inventory
Cashier
Filing daily paperwork
Stocking
Till maintenance
Customer service
Office Assistant, Catalina Investments, LLC, 2020 Greenlee DR, El Paso, TX
915-***-**** Emma Gomez 08/2011-01/2013
Filing and Book Keeping
Creating Company Logo, Stationary, and Business Cards
Computer Work
Writing letters/contracts to tenants
Certified Lead Photo Lab Tech/ Hallmark Rep, Walgreens, 2719 Anderson Ave,
Manhattan, KS 785-***-**** 07/2009-05/2010
§ Process film
§ Stock shelves
§ Take Inventory and place new shipment of products
§ Call customers
§ Handle Complaints
§ Handle Money
Crew/shift leader, Pizza Hut, 106 E Hwy 190, Copperas Cove, TX
254-***-**** Sam 02/2008 - 11/2008
§ Answer phones.
§ Take orders.
§ Waitress.
§ Prepare food.
§ Handle money.
Crew, McDonald's, 2102 E Veterans Memorial Blvd, Killeen, TX
254-***-**** 04/2005-09/2005
§ Take orders.
§ Prepare food.
§ Computer work.
§ Handle money.
Manager, Wendy's, 2100 South W S Young Dr, Killeen, TX
254-***-**** Susan 01/2004-08/2004
§ Take inventory.
§ Give orders to crew staff.
§ Answer phones.
§ Hire and fire staff.
§ Handle money.
§ Go to the bank.
§ Prepare food.
To Go's, Olive Garden, 2811 E Central Texas Expy, Killeen, TX
254-***-**** Susan 06/2003-02/2004
§ Answer phones.
§ Take money.
§ Take orders.
§ Prepare food.
§ Nighttime count down on store money.
Personal References
Sheila Threadgill, 1701 Clairidge Avenue, Killeen, Texas 76549, 254-***-****
Heidi Reyes, Manhattan, Kansas 66502, 210-***-****
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