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sales, marketing, presentation, account management, sales management

Location:
Grand Rapids, MI
Posted:
October 30, 2013

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Resume:

**** ******* **,

Grand Rapids, MI

616-***-****

Erin.moriarty@gm

ail.com

Erin Moriarty

Career Summary Proven track record of building long lasting

profitable relationships with customers. Extensive

experience in both Business to Business (B2B) sales

and Physician/Hospital client call points. I have

serviced these accounts for both extensive

marketing programs as well as positioning of

medical equipment and services. Success built on a

foundation of consultative selling techniques,

strong work ethic and ability to adapt to changing

economic and healthcare environments.

Experience 11/2012 - Present Apria Healthcare

Grand Rapids, MI

Sales Representative

Perform rounds at participating hospitals to

monitor and transition patients utilizing

in-patient Negative Pressure Wound Therapy (NPWT),

Enteral Nutrition or Oxygen Therapy. Assist case

management and discharge planning in the insurance

approval process. Complete bedside set-up and

instruction to patient discharging with equipment.

Call on physician offices to increase new patient

acquisitions. Types of offices include, but not

limited to: Pulmonology, Internal Medicine, Family

Practice, Sleep Centers, Wound Care Centers, Cancer

Centers and Hospital Dieticians. Perform required

in-service training to home health agencies with

regard to Negative Pressure Wound Therapy,

physician offices in regard to required Medicare

documentation and testing requirements.

Exceeded 100% of objective for last three

consecutive quarters.

6/2011 - 7/2012 Kinetic Concepts,

Inc. (KCI) Grand Rapids, MI

Territory Account Manager/VAC Specialist

Trained in all functions regarding the operation

and performance of the Negative Pressure Wound

Therapy device, VAC (vacuum assisted closure) in

order to present and sell in the hospital setting

as well as home health care agencies, long term

acute care facilities, nursing homes and

rehabilitation hospitals.

Customers included surgeons specializing in:

general surgery, OB/GYN, orthopedic, plastics,

podiatry and cardio thoracic and vascular surgeons.

Conducted technical in-service training for nurses,

physicians, physical therapists and wound care

nurses. OR presence to ensure proper use and

placement of the VAC upon completion of surgical

procedures. Position required cold calling of

doctors' offices, OR coordinators, outpatient

surgery centers and wound care centers.

Managed on site asset inventory within the hospital

settings. Coordinated with materials management to

ensure proper equipment par levels were maintained

at all times. Served as liaison between Case

Management/Discharge Planning and our internal

customer advantage center to ensure smooth patient

transition to either the home care setting or

admission to a long term care facility.

Accomplishments

New product launch for incision management system

reached 193% to objective

New product launch disposable VAC reached 141.7% to

objective

Increased Year over Year Patient Transitions by

21.6%

Increased Year over Year Negative Pressure Wound

Therapy Revenue by 31.5%

Increased Acute Care Setting Revenue by 14.6%

Increased Negative Pressure Surgical Management

Revenue by 32.1%

Patient transition (acute setting) reached 107.8%

to objective

Achieved a 98% Rep Score from hospitals serviced.

Completed 190 hours of VAC clinical training

9/2010 - 5/2011 PESG, INC

Grand Rapids, MI

Substitute Teacher

Worked as a registered substitute teacher for Grand

Rapids Public Schools. Managed classroom duties

and assigned curriculum for elementary, middle and

high school classes. Responsible for ensuring

classroom lessons were administered and completed

in a timely manner. Ensured that all rules and

regulations of the school and classroom were

followed and disciplined students accordingly.

2/2001- 8/2010 Yellowbook USA Grand Rapids, MI

Selling Manager

Responsible for hiring, training and developing new

sales representatives to sell multi-level marketing

products including: print advertising, on line

advertising, search engine marketing, search engine

optimization and direct mail. Training included

consultative sales approach and effective cold

calling techniques in a business to business

environment. I monitored sales progress toward

established goals and conducted performance reviews

and corrective measures. Additional management

responsibilities included forecasting sales

projections, expense management and conducting

weekly sales meetings. In addition to management

responsibilities, serviced and maintained existing

customer programs as well as continued cultivation

of new clients.

Account Executive

Created and developed multi-level advertising

programs to include print, internet, search engine

optimization, search engine marketing and direct

mail. New accounts were established through cold

calling of businesses ranging from service industry

providers, retail establishments, professional

offices such as physicians, attorneys and

consulting firms as well as small niche businesses

run from home.

Accomplishments

Achieved 125% of customer retention objective in

2006.

Achieved 118% of customer retention objective in

2005.

Achieved 106.4% of customer retention objective in

2004.

Achieved 201.2% over objective for the 2006

campaign year.

Grew sales assignment from $35,000 to over $425,000

through a combination of high customer retention

and new customer acquisition.

President's Club Award winner for outstanding sales

performance in 2006

Achieved commendation for reaching 86.4% customer

retention for 2004-2005 campaign on a targeted goal

of 76%.

Consistently maintained a customer retention

percentage in excess of 80%

Served as District Sales Manager, Cleveland, Ohio

from 8/2007 - 1/2009

Finished first campaign as sales manager 248% over

objective.

My direct reports sold over $2.5 million dollars in

new business during the directory launch.

87% of President's Club award recipients were my

direct reports

Education 1996 - 2000 Aquinas College Grand Rapids, MI

BS/BA Business Administration

Graduated cum laude



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