Jordan Boggs, BSN, RN
*** ********* ****, ****, ***** Carolina 29063
803-***-**** phone
******.*****@*****.***
www.linkedin.com/pub/jordan-boggs/29/21b/670
Career Objective: Experienced Registered Nurse with case management and
managed care expertise seeking career advancement opportunities within a
multidisciplinary healthcare model, focused on optimizing patient outcomes
in a cost effective and efficient environment through the implementation of
proactive member-centric care planning and comprehensive provider-centric
quality improvement initiatives.
Summary of Expertise
. Thirteen years of cross-functional clinical, case management and
quality improvement experience.
. Detail and result oriented, proactive problem solver with notable
critical thinking skills.
. Fosters proactive team collaboration; exemplary individual
contributor.
. Pioneered Sickle Cell Anemia Taskforce by identifying high risk
population, initiating Sickle Cell Rounds, identifying barriers to
care, proposing and implementing interventions resulting in cost
saving of over $500,000 in 12 months.
. Technologically advanced experience with a wide range of healthcare
documentation and reporting systems, including McKesson CCMS, McKesson
VITAL, Deerwalk EVEREST, Deerwalk MAKALU, Ingenix IMPACTPRO, McKesson
INTERQUAL.
. Leader in productivity and quality, with average caseload of 100
members and demonstrated cost savings exceeding local and national
expectations within corporation.
. Exceptional and tenacious care coordination capability.
PROFESSIONAL EXPERIENCE
Carolina Medical Homes, Columbia, SC 2012 -
present
Clinical Care Coordinator/Health Coach
. Developed and implemented the Care Coordination program (including
Disease management and Case Management) in accordance with the mission
and strategic goals of the organization, federal and state laws and
regulations, and accreditation standards.
. Incorporated use of predictive risk modeling software into the care
coordination program.
. Perform collaborative interventions to assess, plan and coordinate
continuum of care for high risk members to promote quality and cost
effective outcomes.
. Develop, assess and adjust as necessary the care plan and promote
desired outcome.
. Coordinate health care services to meet the medical socio-economic
needs of clients.
. Provide patient and provider education.
. Develop and implement Quality Improvement Initiatives in accordance
with the mission and strategic goals of the organization, federal and
state laws and regulations, and accreditation standards.
. Implement procedures to promote patient safety, care continuity and
coordination practices.
. Established professional relationships with state, stakeholders, and
community agencies to facilitate care coordination and quality
processes both internally and externally.
Absolute Total Care, Columbia, SC 2010 -
2012
Case Manager II
. Pioneered Sickle Cell Anemia Taskforce by identifying high risk
population, initiating Sickle Cell Rounds, identifying barriers to
care, proposing and implementing interventions resulting in cost
saving of over $500,000 in 12 months.
. Documented cost savings of over $2 Million in 18 months.
. Performed collaborative interventions to assess, plan and coordinate
continuum of care for high risk members to promote quality and cost
effective outcomes.
. Developed, assessed and adjusted as necessary the care plan and
promoted desired outcome.
. Coordinated health care services to meet the medical socio-economic
needs of clients.
. Provided patient and provider education.
. Identified related risk management quality concerns and report these
scenarios to the appropriate resources.
South Carolina Medical Endoscopy Center, Columbia, SC
2009 - 2010
Clinical Team Leader
. Recruited and trained physicians for the practice.
. Developed and implemented community education programs to promote
colorectal cancer awareness.
. Contributed to the census growth of the practice.
. Coordinated staff development and education.
. Provided clinical practice management.
. Conducted thorough patient assessments.
. Facilitated the Quality Improvement Counsel as Chairperson.
UHS-Pruitt Corporation, Norcross, GA 2008 -
2009
Clinical Nurse Liaison
. Conducted comprehensive and pre-screening clinical assessments.
. Marketed facility services within the community and healthcare
facilities.
. Contributed toward relationship-building with referral sources in
correlation with company sales initiatives.
. Developed and maintained referral sources.
Other Case Management Experience
Workers Compensation Case Management 2002 -
2008
. Scored average of 96 percent on Quality and Outcomes Reviews.
. Selected to serve as the only employee in South Carolina trained in
Crisis Response Management.
. Selected to serve as one of only two (of 35 employees in South
Carolina) trained in Ergonomic Assessment in the Workplace.
. Selected to serve as one of only two (of 35 employees in South
Carolina) trained in Catastrophic Case Management.
. Maintained a high level of consumer satisfaction.
. Developed and implemented company services in new service area.
. Consistently met or exceeded expectations.
. Analyzed, developed, and assessed plan of care outcomes for injured
workers.
. Implemented care strategies to enhance expeditious return to work.
. Conducted both field and telephonic based case management.
. Collaborated with physicians, therapists, patients, employers,
specialists, insurance carriers and others.
. Monitored patient progress toward desired outcomes through assessments
and evaluations.
. Developed and presented health and wellness programs.
. Researched and applied insurance-special instructions.
. Complied with appropriate laws and regulations.
. Audited medical records to validate appropriate and medically
necessary care, accuracy in billing, and to identify opportunities for
cost savings.
. Prepared patient and employer specific reports.
EDUCATION
Bachelor's of Science in Nursing
University of South Carolina, May 2000, GPA 3.5 (Major GPA 3.9)
LICENSURE
South Carolina Multi-State Nursing License
Current / Active Registered Nurse (RN) License.
PROFESSIONAL PARTICIPATION
. South Carolina Department of Health and Human Services Quality
Improvement Committee; Member
. Birth Outcomes Initiative-Care Coordination Committee; Member
. ECPI University Advisory Board; Member
. Rehab Professionals of the Carolinas; Chapter President (2005, 2006,
2007)
. Rehab Professionals of the Carolinas; Member
. South Carolina Claims Association; Member
. South Carolina Workers Compensation Educational Assoc.; Member
. University of South Carolina Educational Resources Committee; Student
Representative Member
References
Available upon request.