Service Sales

Name: Moia Veronique Perez

Address: **** **** ******, ***** ******, New Jersey, 07047

Phone: 201-***-**** Mobile: 201-***-****

Email: *********@***.***, **********@*****.*******.***

Objective:

Provide excellent field service support, technical training to customers in all areas of field service applications as required. Customer satisfaction is my priority in every area of service; repair, installation, commissioning, preventive maintenance scheduling, cost estimates, technical writing, sales, training, and support including project management, . With over 15 years of industrial application background as an experienced electronic service personal I have sound schematic diagnosis ability to repair electronic and electrical equipment to component level. My extensive industrial sales administrative skills include software programming, and project management proficiency which can be effectively utilized for increased efficiency, and productivity with minimum supervision.

Work History:

Present

• Technical field applications consultant.

• Substitute teacher North Bergen /Fairview School District, New Jersey.

• Teach Pre-K to 12th grade. (Senior/Junior Major Mathematics)

• Children’s’ ministry tutor Gospel Tabernacle Church North Bergen.

• Full time Student at University of Phoenix Masters Information Systems (MIS) program in progress. ( GPA 3.98 )

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Previous Engagements:

May 1997 - December 2006

• Senior Field Service Engineer (Enertec PNG Ltd/ Datec Papua New Guinea/Australia).

• (Bachelor in Information Technology University of Queensland Australia) On study leave executed training on repairs of all Sola, un-interruptible power supplies, to technicians/apprentices during semester breaks and Emerson UPS’s with Liberty Corp Australia North Territory.

Assistant Power Systems / Service Manager

• Field service applications, Training, and deployment of Service personal.

• Supply, installation, and commission of all Electronic/Electrical power products sold by the company.

• Responsible for preventive maintenance, parts and battery replacements.

• Troubleshoot and repair to component level, Single phase & 3 phase un-interruptible power supplies (Models/ Make: Excide, Emerson, Sola, Total power systems, APC and Best Power ware solutions) 500Va to 500KVA Series/Parallel Hot Stand By UPS systems. Online Power Conditioners, Surge diverters, solar and hybrid power systems.

• Oversee spare parts inventory and equipment import logistics.

• Estimate, negotiate and prepare proposals for new projects.

• Performed forefront technical sales follow-up, with demonstration on technical aspects of all equipment sold.

• Collaborate with sales team to customize products for clients and customer requirements.

• Performed internal equipment product training including field applications technical sales presentations prior to project closure.

Biomedical Engineer with Meddent PNG Ltd / Australian Aid Projects

May 1996 - May 1997

Carried out preventive maintenance service, troubleshoot and repair all biomedical equipment. ( GE, Siemens, Kodak, Philips, Toshiba)

Electronic Service Technician with Security systems & Dalco International

Performed service, repair, and installation and commissioning of;

Un-interruptible power Supplies.

Security Surveillance systems. (Schlage access control systems)

Electronic Service Technician (Honeywell Control Systems Australia/Pacific Division).

January 1989 – May 1996

Performed general service, preventive maintenance, installation and Commissioning of;

Un-interruptible power Supplies

Security Surveillance systems

Biomedical equipment (Toshiba, G.E, Siemens, Olympus, Kodak, Becton Dickinson. ( X-ray, Ultra sounds, Blood gas analysis, centrifuges’, CT Scans, Bird respirators, dental x-rays, etc…

Office Equipment (Risograph printers, Faccimile, Scanners, Copiers, CNC millers and Shredders).

Industrial PLC Systems ( Allen Bradley, Rockwell & Johnson Controls)

Instrumentation Air and Sea Navigation systems.

Education:

June 2012 – December 21st 2013

• University of Phoenix ( Master in Information Systems ) in progress GPA 3.98

April 2008-August 2011

• University of Phoenix Jersey City New Jersey Ground Campus graduated ( Bachelor in Information Technology ( Major Network Security) GPA 3.54

January 2001-September 2005

• University of Queensland Australia (Bachelor Information

Technology Honors project in-complete 2 Semesters remaining)

• University of Technology Lae, Papua New Guinea completed 1995

BSEE (AAS) Electrical Engineering/ Power (Major Electronics).

Memberships:

Institute of Electronic Electrical Engineers (IEEE)

Social Network: http://www.linkedin.com

Software and Technical Skill Set:

Excellent Schematic comprehension

Repair to component level

Microsoft Office Project; Access, Visio, outlook, Word and Excel

Software management familiarity ; CRM,ERP,MRP, CNC

Oracle, SQL, Java, C++, Visual basics, Auto Cad & Matlab Basic skill set

Basic Typing Skills 38 - 45 wpm

Language Skills:

Speak fluent, Read and write in English

References:

Will provide upon Request

Contact this candidate