Customer Service High School
Resume:
JERMAINE MACKALL, JR.
*** ******** **. ***. *** / Linthicum, MD 21090
********@*****.***
SUMMARY OF QUALIFICATIONS
Astute, motivated, and dependable professional offering diverse skill sets.
Possess knowledge of procedures, materials, tools, equipment, safety hazards
and precautions.
Exemplary customer service and interpersonal skills.
Offer advanced computer skills to include MS Office Suite.
Capable of reading maps and routing assigned territory.
Valid drivers license with no points; trusted to operate company vehicles.
Ability to lift heavy objects over 50 pounds and walk extensive distances.
PROFESSIONAL EXPERIENCE
NIGHT & DAY LOGISTICS, Glen Burnie, MD (02/2013 Present)
Expedited Courier
Operate company vehicle to pick up / deliver medical packages.
Complete office documentation utilizing MS Word, compose airway bills and
assist clients promptly by answering phones, faxes and emails.
UTILIQUEST, LLC, Baltimore, MD (12/2012 02/2013)
Utility Worker
Located underground utilities for Verizon and Comcast.
Analyzed site for assigned project and used appropriate tools and equipment to
perform tasks.
Assured adherence to utility safety standards, applicable laws and regulations.
UNITED STATES GYPSUM, Baltimore, MD (07/2012 11/2012)
Production Worker
Packaged cement boards, gypsum fiber panel and several construction plaster
products.
Communicated with management and informed regarding quality of product.
ST. AGNES HOSPITAL, Baltimore, MD (01/2011 06/2012)
Distribution Clerk
Delivered and collected fragile material to all departments of the hospital.
Accountable for recording inventory for the distributing department.
ST. ELIZABETH REHAB NURSING HOME, Baltimore, MD (07/2007 05/2009)
Patient Assistant
Assisted with patient care and family needs.
Documented tasks / patient progress in computer and communicated with staff
members.
EDUCATION
HS Diploma, Lansdowne High School, Baltimore, MD
4.0 G.P.A.
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