Quality Assurance Manager

Ashley Tai Shamp

**** * ****** ***** **

Glendale, AZ 85303

*******@*****.***

623-***-****

OBJECTIVE

To obtain a challenging position that will allow me to utilize

my organizational skills, management abilities, and business

experience to my maximum potential.

PROFESSIONAL EFFICIENCIES

Detail oriented, with the ability to communicate clearly and

effectively.

Proven ability to manage and delegate any task at hand.

Exceptional organization skills.

Excellent written and verbal communication skills.

Experience in various settings including sales, customer

service, training, quality assurance, inventory preparation,

restocking, and managing supervisor.

PC Skills: Windows, Internet, Microsoft.

EMPLOYMENT HISTORY

Title Production, July 2006-March

Arizona Department of Transportation 2012

Phoenix, AZ

Primary duties include interaction with

customers via phone, mail and face to face.

Providing program information, rules.

Titles, permits.

Data entry, collection fees.

Accurately utilized office procedures and

practices to ensure efficiency.

Assisted in training new employees by

sharing problem resolution techniques, best

practices, and performance level experience.

Active member of State Employee Charitable

Campaign organizing campaigns to raise money

for various charities.

August

Warehouse Associate, 2008-Febuary 2013

Office Max

Phoenix, AZ

Responsible for preparing vendor orders for

distribution. operating pallet jacks and

moving heavy items

Assisted in routine shipping/receiving,

picking/packing, processing mail and

inventory stock

Arranged, loaded, and labeled pallets to be

transported.

Compliant with safety and corporate

regulations. August

2004-October 2006

Automotive Department Manager,

Walmart

Phoenix, AZ

Contributed to achievement of the department's financial goals

by evaluating performance and implementing plans to meet or

exceed primary objectives

Completed and maintained required paperwork, reports, and work

logs

Coordinated imported and exported merchandise, ensuring it was

stocked and organized in the appropriate area

Secured the work environment, making sure it was safe by

maintaining and motoring safety standards daily

EDUCATION

Independence High School, Glendale AZ Graduating Class

of 2004

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