Customer Service / Choreograher

K elvin P Comendador

#* **** ** ****** ** Cell: 403-***-****

Calgary, Alberta T3E 2K4 Email:

****************@*****.***

Qualification H ighlights

Dedicated to Customer Service with motivation to maintain customer satisfaction and contribute to the company

success. Result Driven with proven ability to establish rapport with clients.

•

Strong writ ten and verbal communication skills.

Creative Problem Solving and ability to recognize and anticipate customers’ needs.

Multi-Task ability and creativity required to work effectively in a variety of situations and adapt to new ways of doing things.

Outstanding social skills and ability to work effectively in a team environment.

Energetic work attitude remain interested and focused to customer service.

Computer Proficiency.

Ability to build strong client relationships.

Ability to self-manage and self-motivate.

Excellent attention to detail, time management and organizational skills.

Customer Service Experience

Excelled in exceeding daily supplementary credit card application goals with consultative, value-focused customer service

approach.

Assisted customers over the phone regarding store operations, products, promotions and orders.

Act as a communication source between the management and the customer.

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Established new customer accounts, including lines of credit and loans

Maintain confidentiality of company records and customer information

Performed all t ransactions in a cordial, efficient and professional manner.

Built long-term customer relationships and advised customers on purchases and promotions

Took daily inbound and outbound calls and key-entered orders, faxes, backorders and credit memos for existing client accounts

a ll over US.

Enter and totals price and tax on merchandise purchased by customers into cash register to determine bill and makes change.

Having good knowledge of the products that are available on the store.

Processed cheque cashing, short term loans, money t ransfers, and bill payments

Examined cheques for identifications and endorsement.

Entered member transaction data into the online company software.

Communicated with other team members to ensure food was prepared on t ime and correctly.

Accomplishments

Consistently recognized by management for providing superior work ethic

Consistently received positive feedback from guest and created repeated business by developing long-term relationship with

client/customer.

Won the crew member of the month in several and different occasions

Earned highest remarks for customer satisfaction, Company-wide.

Recognized as top sales generator.

Work H istory

Produce Grader

May 1, 2013 to Current

Krowns Produce – 4923 47 Street SE, Calgary, AB

Cashier Clerk

February 5, 2013 to April 30, 2013

Shoppers D rug Ma r t – West Hill Centre SW, Calgary, AB

Customer Service Cashier

November 15, 2012 to Current

Real Canadian Superstore – Signal Hill Centre SW, Calgary, Alberta

Customer Service Representative

September 26, 2012 to November 26, 2012

National Money Ma r t – 16th Avenue NW, Calgary, Alberta

Food Counter Attendant

August 2008 to March 2013

Wendy’s Restaurant of Canada – Signal Hill Centre SW, Calgary, Alberta

Educational Background

Graduate of Bachelor of Arts in Economics

June 1997 – October 2000

Laguna College - San Pablo City, Laguna, Philippines

I nterest

Digital Photography

Passionate Photographer familiar with what makes a great shot or powerful image. Employs diverse technical knowledge and

a rtistic ability.

Visual Arts and Design

Imaginative and successful artist versed in all aspect of art creation, installation and marketing.

Choreography and Theatre

E nergetic Choreographer and Acting instructor with strong background in dance and acting instruction. Highly motivated to help

others reach their performance and entertainment goals.

Contact this candidate