Customer Service High School
Resume:
Natiyah Hodge
Henderson, Nevada 89011
Email: ************@*****.***
Objective
To obtain a position that will expand my professional experience, enhance
my strengths and support growth in my career.
Summary
Detail oriented with the ability to work calm and professional under
stressful conditions. Dedicated, flexible and focused on continuing to be a
team player in any environment. Able to cross-train and accept new tasks as
a challenge in my career. Work well under low/no supervision. Take the
initiative to research and troubleshoot problems.
Military
US ARMY 25Q MOSQ 422nd Signal Battalion, Las Vegas,NV
10/2011 to Present
V Hold a Security clearance
V Multichannel Transmission Systems Operator
V Maintain efficiency of communication devices and equipment.
V Responsible for installation, repair, operation and maintenance check
on all communication devices.
Findlay Toyota
08/2012 to Present
Customer Service/ Sales Department
V Manage incoming phone calls
V Follow up with new and returning customers
V Work multiple phone line and transfer calls
V Maintain professional appearance
TC's Ribs
Waitress LasVegas, NV
05/2008 - 12/2010
V Responsible to provide excellent customer service.
V Managed telephone and in house orders with precision.
V Maintained appearance of restaurant.
V Confirm with customers to make sure that they are enjoying food and
take action to correct any troubles.
V Explain neatly how different menu items are made, describing the
cooking methods and ingredients.
Education
College of Southern Nevada- Criminal Justice Major
2010- Present
Palo Verde High School
Graduated 2010
Skills
V Able to work independently and perform clerical assignments.
V Depth ability to operate office equipment.
V Excellent service and phone skills
V Good communication and writing skills.
V Strong ability to recognize differences among data, objects, facts and
material.
V Ability to work independently and within a team.
V Knowledge of filing and record keeping.
V Ability to perform complex data entry tasks.
V Computer Skills: Proficient with MS Outlook, MS Word, MS Excel
References Available upon request
Contact this candidate