Manager Case

Objective

Highly motivated young professional with a proven background in disability

insurance, various medical leaves, strong public speaking, solid decision

making, and proactive phone communication. Seeking growth in a company by

providing excellent written communication skills, and work flow process

improvement.

Education

University of Missouri Kansas City -Graduated December 2010

Bachelor of Arts in Economics with a Minor in Sociology

Westport High School - May 2006

Professional Experience

Liberty Mutual Insurance of Boston (Kansas City, Mo Office)

Long Term Disability Case Manager I

August 2012 to the present

. Manage an inventory of approximately 90 claims with durations past 6

months to potential retirement eligibility for social security

retirement

. Using effective communication, analytical and task management skills

. Evaluating claims based on medical documentation, situational factors,

contractual provisions, legal guidelines and job descriptions to make

a claim determination.

. Performance management and exceeding expectations

. Return to work specialist through working with the employee, employer

and physician to accommodate restrictions and allow employees to

return to work

. Apply appropriate contractual provisions, legal guidelines, case

management resources such as: subrogation, special investigative unit

and medical department services to effectively risk manage claims

. Selected as a facilitator to bring development opportunities from

other lines of business to our office.

. Mentoring new employees and interns

Complex Short Term Disability Case Manager I

February 2011 to August 2012

. Required above duties

. Managed an inventory of approximately 120 claims at any given time

across three accounts

. Handling disability claims with durations of no more than 6 months

Promoted from a Short Term Disability case manager to Long Term disability

within a year and half based on performance

Previous Experience gained while in college:

Rasmussen, Willis, Dickey, and Moore- Law Firm:

Secretary for Paralegals/Attorneys

March 2005 to August 2010

Arvest Bank: Financial Service Representative

September 2010 to February 2011

CVS Pharmacy: Pharmacy Technician

July 2007 to April 2008

Current Community involvement

Harvester's -March 2006 to present

Serve with Liberty- June 2012 to present

. References upon request

Contact this candidate