Insurance Manager

Lucia Victoria Lazo

**** ***** **** *******, ** *7041 713-***-**** **********@*****.***

EDUCATION:

Lonestar Community Collage Bachelor of Business Administration Concentration: Business Management (Expected Graduation

2018)

CERTIFICATIONS:

Texas Public Notary-Houston, Texas- 2011

LICENSE:

General Lines Property & casualty-Houston, Texas- 2013

Life & Health Licenses- Houston, Texas- In The Process

EXPERIENCE

Allstate Insurance- Will Cooper Office Houston, TX

Licensed account manager / Office Administrator Mar. 2012-Present

• Contract developer between agency, employee and Customer

• Training of New Employee’s

• Translation

• Development and maintenance of Facebook page

• Customize insurance programs to suit individual customers, often covering a variety of risks

• Ensure that policy requirements are fulfilled, including any necessary medical examinations and

the completion of appropriate forms.

• Calculate premiums and establish payment method

• Sell various types of insurance policies to businesses and individuals on behalf of insurance

companies, including automobile, fire, life, property.

• Seek out new clients and develop clientele by networking to find new customers and generate lists

of prospective clients.

• Perform administrative tasks, such as maintaining records and handling policy renewals

• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest

additions or changes, or to change beneficiaries

• Organization of office

Grace Law Firm Houston, TX

Legal Assistant Mar. 10-Jan 12

● Answering telephones, filing and producing new files

● Schedule and coordinate meetings, interviews, appointments, events and other similar actives

● Administered accounts payable and accounts receivable

● Ordering supplies, scanning, faxing and photo coping

● Collection/dropping off mail( Usps/Fed ex/Ups)

● Translation of documents (Spanish to English)

● Maintained existing/new client relationships (following up and ect.)

● Resolved any complaints or problems within company policies

● Compose and edit correspondence

● Create and administer existing and new advertising strategies

● Maintaining confidentiality in all aspects on the firms dealing and working

● Notarized legal documents

Oscar Remodeling Houston, TX

Office Administrator Oct 07 - Dec 09

● Financial record keeping

● Maintain scheduling and event calendars for office

Lucia Victoria Lazo

6311 Timbo Lane Houston, TX 77041 713-***-**** **********@*****.***

● Schedule and confirm appointments for clients and supervisors

● Implement and maintain office systems

● Process payroll for 10 staff members

● Organize correspondence and official documents

● Built rapport with clients for additional referrals

● Strategized marketing campaigns

● Answering multiple phone lines up to 300 calls a day

.

SKILLS:

Fluent in Spanish (spoken and written)

Windows Millennium Edition and XP, Microsoft Word, Excel, Power Point, Access, Publisher, WordPerfect X5, Outlook 2010,

Netscape, Internet Explorer, Pdf typewriter, One Note, Firefox, E-Fax, Atlas

References Available Upon Request

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