Karen Means
Phone:724-***-****
Verona, Pa. US
E-mail: ********@*****.***
March 2011- Present- Freedom Medical - Office Manager- Manage drivers and office staff of a large
Medical equipment company. Renting Beds and mattress surfaces to Hospitals in the surrounding area.
And other Medical equipment Ventilators and Bi Pap machines.
Responsible of Payroll, daily spreadsheets to all facilities. Data entry of all equipment, serial numbers and
Invoicing. Meeting with Directors of Hospitals to review their rentals. Dispatching drivers to locations, to
Have equipment either picked up or delivered.
July 2008- March 2011--- CDR Associates_ Auditor
Purpose: Audited accounts for over 5 different hospitals. Looking at why a credit balances was created.
Sending Refunds to Highmark, Cigna and Patients. Fixing and correcting, making proper adjustments to
accounts. Verifying insurance and what was covered and should have been paid by insurance or another
carrier.
Oct. 2004- July 2008 Allegheny General Hospital- Senior AR Rep-
Working aging accounts. Contacting insurance carriers to get unpaid claims paid. Working credit
balances and following up with refunding the insurance companies the money that is owed to them.
Used Navinet, Web Md, Promise and other insurance web site to get eligibility information Worked on
several medical billing systems, such as OAS gold, Signature, Invision.
I have done both sides of billing, Hospital and Professional.
March 2003 -Oct. 2004 Convenient Care - Medical Billing
Bill Clerk Billing for three- physician practice, follow-up on unpaid claims (both insurance and self-pay
balances). Utilize both Web MD and Navinet for daily follow-up activities as well as daily charge slip
printing. Posted charges and payments. Balanced end of day and month reports
Assisted in set up new office system, with hospital system interface. Trained office staff on the system
April 2001 - Nov. 2001 Dr. Norman Krause
Medical billing, charge posting and electronic claims submission. Accounts receivable follow-up for
unpaid and denied claims. Most claims workers compensation or auto claims.
Feb.1996 - March 2000 Delta Computer Solutions Forest Hills, Pa
Supervisor/Manager of Billing Department-13-15 doctors' offices (off site) and 3 employees to insure
accurate charge posting and accurate and timely billing of both electronic and paper claims.
Balanced month end and year end reports for each practice, as well as banking functions of deposits.
Accounts receivable follow-up for all third party payers. Trained on and off site office staff the front end
of data entry and posting charges. Coded surgical readings, using CPT codes and ICD 9 codes.
References
Catherine Fisher Jennifer Mcgovern
Manager Patient Accounting 724-***-****
724-***-**** work Sr. Auditor CDR
724-***-**** home
Tony Morelli Eric Carlson
Ops Manager Billing Manager, Mon Valley Hospital