Insurance Project

Katalin Csontos

Cell phone: +352-***-***-***

E-mail: *******.*********@*****.***

Nationality: Hungarian 372B route de Thionville

Birth: 27th of March 1970 L-5884 Hesperange

Luxembourg

Summary

Outstanding analytical skills and sense for problem solving. Highly creative, goal oriented professional with 20

years of working experience, including 14 years in insurance business, both life and non-life segments.

Demonstrated skills in business analysis, actuarial job and teaching. Strong work ethic combined with a

commitment to excellence in all projects undertaken.

Expertise

Data Analysis – Business Analysis – Requirements Engineering – Integration and User Acceptance Test –

Production Support – Knowledge of insurance industry

Professional Experience

ING Life Luxembourg Luxembourg, Nov 2009 -

Business Analyst The Netherlands & Hungary, Jan 2008 – Oct 2009

Responsibilities:

Database analysis, screening, bug fixing

FATCA requirement specification

Solvency II data quality implementation

Support end users to articulate their requirements and translate them into proper technical documents

Receive and document system / process change requests

Plan, organise, coordinate and execute system test

Plan, organise, coordinate and support user acceptance test

Release planning and communication to end users

Provide end user support, including problem management, training and the handling of system change

requests

Achievements:

Participating in the implementation of Variable Annuity (VA) products introductions in Italy and Denmark.

Main contributor in the IT/Operations Service Centre setup to support VA distribution through sales

partners including banks and broker companies in European countries without a presence of ING Insurance

Europe

IT responsible of ‘Readiness project’, disentanglement of ING Bank and Insurance infrastructure

In my current position as a business analyst I am involved in product development tasks where we create new

products according to group requirements and we support the ad hoc product development requests of the Sales

Department. In the framework of these projects my role is the gathering and the documentation of the

stakeholders’ requirements and producing the system requirements specification to support the development

team’s work.

Recently I also work on the Solvency II Project, focusing on data quality requirements. With the involvement of

project team members delegated by the Finance and Actuarial Department, we completed a data inventory and

data definitions, by specifying the Level 2, Level 3 and Level 4 data quality criteria, safeguarding the data

integrity of file communication of the back-end system and the interfaces.

In the FATCA Project I have to compose the set of changes what we are obliged to execute in our back-end

system, in the client letters and other documents as well as in the business processes on the basis of ING Group

and legal requirements. The primary stakeholder is the company lawyer who provides me with legal feedback.

Further stakeholders are the Product Management Team who is responsible for the content and layout of client

documentation as well as the Administration Team to align changes on the screens of the back-end system and

to agree upon the process changes (e.g.: new mandatory data capturing, to enable us to find FATCA indicia or to

perform detailed manual checks in the clients’ documents).

ING Insurance Hungary Hungary, Budapest, Mar 2003– Dec 2007

Actuary

Responsibilities:

Responsible for reserving, reinsurance calculation, internal and external reports

As a senior actuary, responsible to train new hired actuaries of product and Life400 user knowledge

Actuarial supporting of other departments and agents

Maintenance of actuarial database

Actuarial user test in case of product modification and new product development

Actuarial support of the start-up of the Bulgarian affiliate

Intermediary between the Actuary&Risk Management and Insurance Development Department

Our group has developed a new life insurance product for the Italian market. The software development was

outsourced to the TATA Consulting Services company and the business analysis has been performed by a team

of delegated specialists. The project consisted of a new front-end system for the private bankers of the Italian

bank where the product was marketed and of the development of the new Variable Annuity product in the back-

end system.

On the basis of my actuarial experiences, my role in the workgroup was to define business requirements by

giving details of the product behaviour (e.g. calculations of product charges, fees, transactions, etc), also

preparing test plans by providing detailed test scenarios to the testing group. My role also included the

preparation and co-ordination of the user acceptance test and the ’friends and family’ test with the involvement

of the Italian private bankers.

Argosz Insurance Company (KBC) Hungary, Budapest, Aug 1999 - Mar 2003

Business Analyst

Responsibilities:

Responsible for internal and external reports.

Making portfolio analysis

Business supporting statistics to management and business department

Reports to the Supervisory Authority

Intermediary between the business line leaders and the system developers.

Various secondary schools Hungary, 1993 -1999

Teacher of mathematics and physics

Education

2001 – 2003 University of Economic Sciences, Budapest

Faculty of actuary

1988 – 1994 University of Sciences, Debrecen

Master of Science degree as a teacher of mathematics & physics

Other trainings:

1999 IBM, Budapest: System analyst course

2004 SwissRe, Zurich: Actuarial pricing and reserving course

Languages

Hungarian – native

English – fluent

French – intermediate

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