Project Manager Customer Service

Laura Kearney

Regulatory /Compliance/payments and Project Manager

Email ****************@*****.***

Phone 085-******* (353)

Skype laura.kearney46

Nationality Irish

Date of birth /1984

Profile:

• A versatile and highly competent regulatory project manager with strong TA experience

• Qualifications in compliance, funds, project management, payments, AML and Psychology

• Professional and personable with a strategic approach

Employment History:

June 2012 to Dec 2012

State Street bank, aml and payments manager

• Responsible for the rollout and implementation of Group Compliance policies locally and internationally

• Assisted the head of compliance with the implementation of regulatory developments, provide guidance and

advice on key aspects of regulatory change and support in the identification of business impact

• Advice and support to all managers and team leaders on compliance laws, tax, rules and standards

• Imputing large payments and fx trades

• Advising market changes in terms of funds, compliance and assisting the companies change management

processes while ensuring clients needs are met fully

• Define and implement solutions for the department

• Provide a key role in re-engineering processes to increase the control in the unit

• Assist with all aspects of risk, tax and Regulatory reviews including specific process reviews

• Deliver Risk and Control training to new and existing employees

• Monitor and review all incoming and outgoing trades

January 2012 to may

Diageo Ireland, Compliance and AML Project Executive

Diageo is one of Ireland’s leading companies, employing in the region of 1,500 people directly. Diageo’s

operations in Ireland bring the iconic brands, Guinness, Bushmills and Baileys Original Cream to

consumers both in Ireland and in over 150 countries across the world.

Duties include:

Manage the Company’s compliance related activities

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Prepare and present compliance reports

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Maintain, implement and revise the company's compliance plan

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Conduct compliance monitoring and testing

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Prepare the annual compliance statement based on relevant legislation

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Provide a high standard of compliance input, guidance and advice

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Draft and revise compliance and compliance related policies and procedures

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Contribute a high standard of compliance input to the compliance assurance program.

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Maintain and manage all compliance training within the Company

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Prepare, implement and manage a compliance monitoring program internally and externally

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• Advise clients of new transfer procedures under regulations

July to December 2011 (contract)

US Bancorp (Elavon), Payments / Project Manager

Elavon, a wholly owned subsidiary of U.S. Bancorp (NYSE: USB) and a leading global payments provider

Set up a new cash team and transfer agent department

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Helping Imputing payments cross boarder and domestic

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• Securing FX rates

Train new staff using new systems

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Financial reporting and setting up new templates for payments

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Generating new implementations for procedures during the bank conversion

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Assisting new staff and working with staff to start sending out payments

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Ensure all systems are ready for live payments and staffs is fully trained

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Ensuring all compliance and AML procedures are met including completion of AML course

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Fund analyst and escalation point where problems arise

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• Project manager of the cash department and transfer team

December 2010 to February 2011 (contract)

Northern Trust, Fund Accountant

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration,

fiduciary and banking solutions to corporations, institutions and affluent individuals

• Working within a team to ensure highest level of customer service

• Nav reports

• Invoice payments

• International payments

• VAT calculations on accounts

Fund accounting

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Attention to detail

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Professionalism and compliance expert on all accounts

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• Strive for improvement to meet client’s daily needs

June to November 2010 (contract)

Citi Group, Senior Transfer Agent

International financial conglomerate with operations in consumer, corporate, and investment banking and insurance

• Cash administrator within the hedge funds department

• Supervise monthly redemptions / subscriptions and payments processing

• Assist with team development and growth

• Ensure investor correspondences responded to in a timely manner and reports are issued within agreed client

deadlines

• Review documentation for subscriptions/redemptions in particular, ensuring adequate anti-money laundering

documentation has been received. Review investor eligibility and status

• Communicate with both investors and clients regarding investor investment activity

• Build up a loyal relationship with investors and advise them on market trends and assist with client

initialization process

• Understand calculation of information reported to investors, including rates of return, and performance

Maintaining great interpersonal skills and ability to cope with customers changing needs

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• Ensuring all international payments reach their destination without any complications

2006 to 2010

AIB Capital Markets, senior international FX fund manager

AIB Corporate Banking employs over 300 highly qualified professionals; Established offices in Ireland, UK, USA,

Germany and Poland

• Handling fraud payments leaving AIB and entering AIB ensuring that our clients are protected and when

needed investigation of missing funds due to fraud

• Completion of anti money laundering and fraud courses within banking compliance

• Review daily activity databases, research and prepare responses as applicable

• Review internal operating accounts for receipt of funds, transfer of funds, and perform daily account and cash

reporting

• Monitor receipt and disbursement of funds

• Professional and timely handling of customer inquiries

• Liaison with support areas: Financial Management, Operations, Securities Clearing,

• Custody, Admin and Operations

• Update compliance report daily

• Perform Hypothetical Scenario for Collateral Manager

• Daily correspondence with investors. securing fx rates and imputing payments

• Assist Relationship Managers with Monthly Report preparation, new deal Closings, Effective, Dates, Interest

• Payment Dates and best account terms for new and existing clients

• Filing and submitting all of relevant material for the preparation of the monthly reports

• Imputing large volumes of payments internationally for corporate clients securing fx rates

• Manager of corporate accounts

• Responsible for training new staff members in

• Supervisor of the cash team and transfer agency department

2005- 2006

Bank of Ireland, payment agent for Amex

• Reconciliation across all accounts and payments systems,

• Manage all payment processes adhering to procedures including Fraud Monitoring Identity,

• monitor and manage operational risks for the product area

• Ensure payment procedures are fully approved from a compliance viewpoint

• Manage fraud monitoring systems, identifying risks and taking corrective action

• Review end-of-day reports per procedures, dealing with complaints and manage escalations

• Customer service to all corporate and private account

• Investigation of any fraud activity following strict timelines,

Education

2014 (part time)

I.t and web design using java with Systematic financial services

2013 – 2014 (part time)

Prince2 and i.t project management with I.b.a.t College

2013

BA in Psychology addiction studies counseling with Ati College

2006 - 2012

Anti Money Laundering and Compliance with financial regulator in Ireland

2005 - 2006

Certificate in human behavior Psychology with Kilroys College

Hobbies

Writing music is a passion i have, In 2010 I received contracts to write for the biggest music company in

the world, paramount studio USA in Nashville, paramount studios produced and recorded 12 demo’s

professionally and together we work on those which are marketed towards famous and upcoming artists,

music is a big passion I hold and helps me to keep a modest view while working hard in my professional

field.

Volunteer work

Currently volunteering with London real TV and radio station as a researcher

10 hrs per week

Contact this candidate