Customer Service Manager
Resume:
CORINE O LOPEZ 210-***-****
Work History
Cole Hersee / Littelfuse, Schertz, Texas
Order Entry Coordinator
Aug 09, 2010 - Sep 27, 2013 Received and analyzed incoming orders and processed in SAP Program. If needed contacted customers to discuss, review and resolve any possible discrepancies to continue processing customer's orders.
Aerotek Staffing Agency, San Antonio, Texas
Order Selector / Packer
Apr 28, 2010 - Aug 09, 2010 Responsible for filling customers orders for shipment by picking and packing the correct product type of electrical and electronic switches and connectors for the vehicle industry.
Pearson / Harcourt, SAN ANTONIO, Texas
Test Edit Specialist / Image Editing
Oct 21, 2002 - Dec 04, 2009 Managed a team up to 10 temporary employees by organizing, coordinating, and monitoring production processes related to the effective validation and quality control of student data on secure documents. Inspect documents to ensure proper counts and quality of data. Provide daily updates on metrics met by team and ensure efficient communication between staff and management.
Randstad, SAN ANTONIO, Texas
Editor
Apr 17, 2000 - Oct 21, 2002 Resolve student document errors. Escalated edits for resolution to ensure the scoring process.
Bausch & Lomb, SAN ANTONIO, Texas
In Process Inspector
Apr 02, 1997 - Sep 03, 1999 Operated lens creation equipment in a high volume production environment to meet the demands of the workflow schedule. Responsible for the assemble and packaging of customer orders. Inspected quality of materials prior to delivery to guarantee customer satisfaction. Expedited shipments to custmers while ensuring accuracy of orders. Consistently achieved or exceeded metrics set by supervisors on the packaging line.
A I Root Company, SAN ANTONIO, Texas
Shipping and Receiving Clerk
Nov 01, 1986 - Oct 01, 1995 Maintained inventory levels to ensure quick turn-times of shipments to customers. Compiled paperwork for incoming and outgoing inventory to management resulting in accurate billing. Assessed return on investment for specific routes to various parts of the State. Served as Traffic Manager as required during peak processing season. Provides front office support when requested by management.
Education
Harlandale High School, San Antonio, Texas
High School Diploma/GED
References
Phillip Grasso
Manager of Customer Service
Cole Hersee / Littelfuse
Debra Barton
Service Manager
Pentair Filtration & Process
Juanita Baez
Customer service Supervisor
Cole Hersee / Littelfuse
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