Medical Billing

Laura E. Totten

***** ***** ****

Fredericktown, OH 43019

Home: 740-***-****

Cell: 740-***-****

Email: ********@*****.***

Experience

Knox Community Hospital Mount Vernon, Ohio

****-**** *****al Data Specialist and Medical Billing Specialist

• KCH Physician Practices Billing Department, two years experience in:

1. Medical billing for orthopedic surgeons, urologists, hospitalists, and cancer clinic.

2. Answering phones- includes; resolving patient inquiries, accepting credit card payments, working as a coordinator between the billing office and the medical offices to ensure good communication.

3. Efficiency in three hospital-based data/billing systems (Allscripts PM, Paragon, and CPSI).

4. Access and utilization of Allscripts EHR system to obtain patient office, lab, or operative reports for billing.

• KCH Health Information Management Department, two years experience in:

1. Compiled and maintained patients' medical records to document condition and treatment and to provide data for quality control department and Ohio Hospital Association.

2. Compiled and presented reports for hospital administrators and practitioners.

3. Created and maintained hospital and department-wide spreadsheets for data collection purposes.

4. Supervisor of KCH Medical Library.

5. Research of publications for practitioners upon request, such as finding or ordering cardiology or oncology reports.

GlobalNet Solutions Billing Company Mansfield, Ohio

2006-2008 Medical Biller

• Billing experience in these medical specialties:

1. Cardiologists

2. Cardiac Surgeons

3. Pulmonologists

4. Radiologists

5. General Practices

• All accounts receivable followup.

Mansfield Cardiology and Internists Mansfield, Ohio

2000-2005 Medical Biller

• Posted payments and did insurance follow-up.

• Verified insurances with data entry of patient information.

• Billed all office charges, cardiac tests, hospital and nursing home charges.

• Processed various medical documents via fax, scanner, and copier.

Gary Parson, DDS Mount Vernon, Ohio

1990-1999 Front Office Manager, Biller

• Managed front desk in areas of manual scheduling, billing, and medical and insurance records management, including major carriers.

• Maintained open lines of communication between patients, dentists, and staff.

• Scheduled patients’ appointments and follow-ups.

• Answered phones, screened and routed calls while providing information in accordance with office policy.

• Ability to conduct multiple tasks and effectively work under pressure of deadlines.

• Compiled data, developed letters and utilized Microsoft Office programs to perform

word processing of correspondence, reports, and special projects.

• Established and maintained databases, record keeping, and filing systems.

Education

• 2009 Sinclair Community College: four months of online course study for Health Information Management Degree

• 1999 Knox County Career Center, Mount Vernon, OH: Completed Adult Computerized Office Technologies Program.

• 1982 The Ohio State University, Columbus, OH: Received Bachelor of Arts Degree, Music Education

Other Qualifications

• Proficient oral and written communication

• Confident in Microsoft Word, Excel, Outlook and PowerPoint

• Perform accurate data entry at 55wpm, 10 Key

• Organized, detail oriented and a quick learner

References

Available upon request

Contact this candidate