Insurance Medical
Resume:
Commerce Ave.
Gladewater,
Texas *****
Mobile (903)
Christy L. Johnson
Objective To obtain a challenging position while being given
the opportunity to demonstrate accuracy, attention
to detail, as well as the ability to work as a
team; to communicate with team members, and with
all levels of management.
Work experience 2012 - present Health and Human
Services Longview, TX
Texas Works Advisor
Conducts reviews to determine or verify eligibility
or continued eligibility and benefit level.
Processes changes to client status, overpayments,
and adjusts or restores benefits. Documents case
records using automated equipment to form a record
for each client. Communicates on an intermediate
level with others (internally or externally) to
provide, exchange, or verify information, answer
inquiries, address issues, or resolve problems or
complaints. Works with clients and/or OSS Workers
to attempt resolution of disputed case actions.
Appears as a representative of the agency during a
fair hearing.
2010 - 2012 Health and Human Services
Longview, TX
Texas Works Advisor
Determines and re-determines eligibility for Food
Stamps, Temporary Assistance for Needy Families
(TANF) and Medicaid programs using automated
systems. Work involves interviewing clients,
documenting information gathered, determining
benefits, verifying case data, explaining program
benefits and requirements. Reviews eligibility of
clients for ongoing services.
2010 - 2012 Health and Human Services
Longview, TX
Texas Works Advisor
Determines and re-determines eligibility for Food
Stamps, Temporary Assistance for Needy Families
(TANF) and Medicaid programs using automated
systems. Work involves interviewing clients,
documenting information gathered, determining
benefits, verifying case data, explaining program
benefits and requirements. Reviews eligibility of
clients for ongoing services.
2007 - 2010 Health and Human Services
Tyler, TX
Texas Works Advisor
Determines and re-determines eligibility for Food
Stamps, Temporary Assistance for Needy Families
(TANF) and Medicaid programs using automated
systems. Work involves interviewing clients,
documenting information gathered, determining
benefits, verifying case data, explaining program
benefits and requirements. Reviews eligibility of
clients for ongoing services.
2006 - 2007 UT Health Center
Tyler, TX
Billing Specialist
Responsible for billing to and from insurance
companies for medical services; Manually review
claims for rejections and errors that may prevent
them from being adjudicated after being accepted
into the claims clearinghouse; Manage and maintain
an aging report for insurance / patient balances;
answer patient phone calls and assist them with any
billing problems; Medical insurance follow up
2004 - 2006 Dermatology
Associates Tyler, TX
Billing Specialist
Responsible for billing to and from insurance
companies for medical services under the
dermatology specialty; Manage and maintain an aging
report for insurance and patient balances; Maintain
a monthly budget for self pay balances for patients
Concentra Tyler, TX
Workers Compensation Billing Specialist
Workers Comp Insurance follow up for physical
therapy, and other outpatient medical services;
Post payments to the patient's accounts and
maintain the process for remaining under the
workers compensation process
Readily willing to assist caseworkers in solution
solving using my obtained billing information and
other tools
2003 - 2003 ETMC Tyler, TX
Insurance Specialist
Assigned specialist for pediatric account -
Responsible for billing to and from insurance
companies for medical services under the
dermatology specialty; Manage and maintain an aging
report for insurance and patient balances; Maintain
a monthly budget for self pay balances for patients
2001 - 2003 UT Southwestern
Dallas, TX
Senior Clinical Administrative Assistant
Schedule and coordinate Orthopedic Surgery
appointments from outside referrals; Maintain
authorizations for surgical procedures; Review
monthly credit balance reports, and distribute
refunds as needed; Input ICD-9 and Procedure Codes
for medical services; Provide financial counseling
as well as payment options to patients with
outstanding self pay balances
Maintained relations, and worked closely with other
medical facilities throughout the Dallas/Ft. Worth
area for referral purposes, and patient
confidentiality
1998 - 2001 UT Health Center
Tyler, TX
Admissions/ Insurance Verification/Data Entry
Promptly register patients for emergency room
visits and inpatient / outpatient admissions; To
prepare GI patients for upcoming procedures; Post
private pay payments, and commercial insurance
payments for physician billing; Screen inpatients
for state aid programs, i.e., Medicaid, Medicaid
Spend Down; Disability/Social Security; Served as a
liaison for the inpatients and the Department of
Human Services
Summary of Dedicated, a detail-oriented, creative, a fast
qualifications study who quickly meets or exceeds requirements,
achieves management diverse goals through research,
development, and personal implementation of all
assignments from inception to completion; a quick
learning,consistent, and articulate person, with
minimal training required
Education 2005-2006 Tyler Junior College Tyler, TX
Medical Coding Certificate
2000-2001 Tyler Junior College
Tyler, TX
1991-1992 Kilgore Junior College
Tyler, TX
1987-1991 Gladewater High School Tyler, TX
Available on request
References
Email ******************@*****.***
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