Customer Service Quality Assurance
Resume:
Brian Senegal Glaude
Richmond, Texas 77469
Telephone: 832-***-****
OBJECTIVE: To obtain a position where I can use my background and experience for employment.
SUMMARY OF QUALIFICATIONS:
. Air Condition / Refrigeration maintenance and repair
Basic Firefighting and Damage Control
Maintenance and Quality Assurance Person
Auxiliary rover
Sanitation Manager
. Customer Service
EXPERIENCE:
2010-2013 U.S. Navy Undesignated Fireman
. Responsible for all maintenance and repairs of air condition/refrigeration on ship
Painted entire shop from top to bottom.
Needle gunned workspaces in preparation for sanding.
Sanded work spaces in preparation for painting.
Stood the auxiliary rover watch for status check of the air conditions on the ship.
Ensured all ships trash was burned, properly disposed of and maintenance of the equipment was up to date.
. Contained and put out fire on ship
2009-2009 Call Specialist, ACS 832-***-****
Took calls from customers that were stranded and needed road side assistance.
Gave directions to the tow truck personnel to the customer.
Stayed with customer on line to ensure the customer that the tow truck driver would be
coming to assist them.
2008-2009 Associate, Home Depot 281-***-****
Maintained the cleanliness of the parking lot, by ensuring all baskets were in the store.
Aided in the loading of merchandise into customers vehicles.
2007-2008 Security Officer, CPS Security 281-***-****
Protected various construction sites
Logged hours on call and any suspicious activity
2006-2007 Men’s Warehouse 281-***-****
Audit merchandise
Load, shrink wrapped, and palletized merchandise
Packaged merchandise
EDUCATION:
2006-2009 Student, Houston Community College, Houston, TX / Wharton Junior College Richmond, TX
Received High School diploma.
Received 27 college credit hours in General Studies.
CERTIFICATIONS:
TWIC CARD
OSHA COMPLIANCE EQUIPMENT OPERATOR (certified Fork Lift Operator)
REFERENCES:
Available upon request
Contact this candidate