Sales Customer Service

Pauline Magallanez

**** ********** ***, ***** *** Vegas, NV 89084 702-***-****

*****************@*****.***

Objectives

To secure a challenging position that will allow me to utilize my experience in marketing and focus on

enhancing patient care.

Qualifications

• Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse

range of patients, managers and colleagues

• Excellent verbal and written communication skills

• Excellent patient care and customer service skills

• Energetic and approachable

• Detail oriented with the ability to multi task while remaining professional and courteous in fast paced

environments

• Knowledge of various computer programs/POS systems

• Event planning/Event Marketing

Experience

Date of Employment : 01/2011 to Current

Nevada Sleep Diagnostics, Inc.

Henderson, NV

Assistant Manager Inside Sales & Marketing/Patient Care Specialist

Assistant for Director of Marketing

Update and manages website and newsletters

Create and design promotional marketing materials

Screen patient for compliance

Ensure patient’s chart is complete for billing purposes

Follow up patient leads to generate revenue

Cross train team members on new policies and procedures

Experience

Date of Employment : 02/2009 to 08/2010

Forever 21

Primm, NV

Fashion Merchandiser/Lead Stock

Inventory Control

Store transfers

Manage Retail Stock Room

Replenish and Organize sales floor as needed

Change and update floor and window displays

Retail Sales

Experience

Date of Employment : 11/2008 to 05/2009

1

Pauline Magallanez

3817 Campanario Ave, North Las Vegas, NV 89084 702-***-****

*****************@*****.***

BCBG Max Azria

Primm, NV

Lead Sales Associate/Key holder

Retail Sales

Replenish and organize sales floor as needed

Suggestive selling

Completed employee scheduling/ assisted in the hiring process

Experience

Date of Employment : 09/2003 to 08/2008

Star Trek Experience “Quark’s Bar and Restaurant”

Las Vegas, NV

Lead Food Server

Managed private conventions, events and ceremonies

Catered to a high volume of guests

Ensured guest satisfaction is consistently attained

Coordinate food service between kitchen staff and service staff

Assist with new hire training

Completed Scheduling based on employee availability

Academic Education

Dates of Attendance : 2012 To Present

College of Southern Nevada Las Vegas, NV

Business Management Major with an emphasis in International Business

Also currently pursuing CNA and RPSGT Certification

References

References are available on requests

2

Pauline Magallanez

3817 Campanario Ave, North Las Vegas, NV 89084 702-***-****

*****************@*****.***

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