Technician Software

OMAR WADE

*** ** ** ****. *******, Florida *****, USA • 954-***-**** • ******@*****.***

I.T. Technician

Results driven, detailed oriented Computer Technician with extensive knowledge in system

implementations, problem solving to improve productivity and business processes. Ability to configure

and deploy Windows/Linux servers, workstations, Cisco network devices, Power over Ethernet devices,

Smart switches, Routers, TCP/IP, LAN/WAN/Star/Bus network topologies, SMB, DNS, WINS,

DHCP, and Active Directory Services as well as Microsoft Office Suite. Oracle virtualization software,

drive imaging and data recovery software tools, TTY/SSH Terminals, Software Development Kits and

Integrated Development Environments used to write web applications consisting of (X) HTML, CSS,

JavaScript, PHP and SQL languages.

Professional Strengths:

Analytical & Problem Solver Document IT Architectures Install, Diagnose & Repair

Serve as Expert Advisor Coordinate & Organize Projects Maintain IT Infrastructure

Configuration & Debugging Project Integration Plan & Conduct Analysis

Key Achievements:

Plan and conduct comprehensive technical analyses to support Information Technology in defining

and regularly refining requirements for the program’s IT policy and processes.

Work collaboratively to understand existing and future required IT capabilities essential to support

the program and achieve goals.

Serve as expert advisor on the identification and implementation for 3 companies’ frameworks, which

comprises a broad model of IT business processes and their relationships.

Document target IT architectures for various services in multiple forms that are actionable by future

IT projects to pursue and achieve specific IT initiatives.

Professional Experience:

Gulf Contracting, Inc. 11/01/2010-Present

IT Consultant/ Technician

Fort Lauderdale, FL

Advise on highly complex issues, studies, and research projects. Work pertains to design, security,

development and maintenance of new or substantially improved information system. Provide

professional/technical leadership and direction in making extensive modifications to existing systems,

taking into account changing requirements and interfaces, advances in technology, and evolving

standards.

Provide support for hardware, peripherals and software.

Configure and maintain office data network and workstations.

Remote maintenance for workstations and servers.

Install CAT-6 and RJ-6 networks in residential projects to support PC, Wi-Fi, broadcast, intercom,

streaming media, and surveillance equipment.

Design, implement, review, evaluate and maintain office database.

Analyze and solve problems relative to all information systems; help insure the integrity of data, run

data queries and reports on an ongoing basis.

Omar Wade

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Koinonia Worship Center 09/01/2010-Present

Consultant/ Technician

Hallandale Beach, FL

Install, diagnose, repair and maintain Information Technology infrastructure including workstations,

servers, printers, copiers, scanners, VOIP, video conferencing, RAID backup systems and networking

equipment.

Provide consultation and maintenance for hardware, software, upgrades and replacement systems.

Configure and maintain multi-office data network as well as workstations and servers.

Initiate Windows FILE, VPN, DNS and DHCP servers to maintain local subnets, streaming media

and to share documents securely.

Implement large Wi-Fi subnets consisting of multiple access point devices throughout 5 buildings.

Provide remote maintenance for workstations and servers.

Freelance 06/01/2006-Present

Consultant/ Technician

Coral Springs, FL

Identify client needs, assist to plan and organize IT Projects. Act as liaison with management and

software vendors to evaluate and resolve system problems, identify limitations and roadblocks.

Recommend process improvements and analysis of resolutions. Train users on the process

improvements. Ability to communicate and follow prescribed procedures to solve complex problems.

Plan and manage projects for 4 organizations and their administrative and business processes

improved by 80%.

Install and test computers, fix performance issues, diagnose hardware and software related problems.

Provide troubleshooting, maintenance and repair of peripherals, storage devices, and software

installed on servers as well as workstation desktops or laptops.

Analyze existing processes, develop process improvements and documentation.

Provide technical assistance and educate users on Microsoft Office Suite applications.

Assemble computer parts, install and configure computer applications.

Education:

July 2009-September 2010: New Horizons Computer Learning Center, Plantation, FL

MCSA course completed & certified

MCTS course completed & certified

MCP course completed & certified

NCP (N+) course completed & certified

A+ course completed & certified

August 2000-July 2002: Atlantic Technical Center, Coconut Creek, FL

Advance Electronics Repair, Certificate

Omar Wade

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