Administrative Assistant Manager

Karen Chamberlain

*** **** ****** • Lewisburg, Tennessee 37091

931-***-**** • ************@***.***

Experience

Administrative Assistant (August 2011 - August 2013)

Omni Visions Inc.

Responsibilities included:

Answering telephones, transferring phone calls, making copies of all documents needed for home and office, sending

faxes, scanning and e-mailing paperwork, scheduling appointments. Training ID staff in proper documentation for State

reviews. Assisting HR with, calling references, obtaining employment verifications for possible new hires, scheduling

interviews,and orientation for new hires. Schedule drug screenings for new hires, performing random drug screens for

current and workers compensation drug screens. Calling staff to bring in documentation: vehicle insurance, driver’s

license. Ran background checks for new hires.

Skill Set includes:

Ability to meet established deadlines and reporting requirements, knowledge of program policies and procedures, level

of administrative support provided for the office and ability to interact successfully with clients and regional staff. Strong

organizational, interpersonal and decision making skills, dedicated attention to detail, considerable knowledge of

program policies, procedures and reporting requirements and considerable experience in managing administrative office

functions. Assisted state monitors during program audits.

Ability to deal with large amounts of detailed and sometimes confidential information in an organized and accessible

manner and ensure the confidentiality of protected information. Ability to interact with the public, clients and co-workers in

a courteous and professional manner.

Operations Manager in Training (December 2010 - April 2011)

Omni Visions Inc.

Responsibilities included:

Monitor the daily activities and progress of clients and their Direct Support Staff. Knowledge of the clients prescribed

medications and documents medications taken on a daily basis. Oversee clients’ rights and the development and

application of Individual Support Plans. Oversee reporting requirements related to Incident Management and

Abuse/Mistreatment. Scheduling Pre-planning for ISC, Circle of Support meetings. Filing state required documents,

preparing monthly reviews, scheduled Dr. appointments for the individuals coordinating paperwork for the office visit.

Skill Set includes:

Ability to plan and organize daily activities in accordance with the Individual Support Plan. Interacting effectively with

clients and diffuse potentially problematic situations. Maintaining detailed notes, logs, and other reports utilized to

document the daily activities of clients. Effectively plan and coordinate special events and activities for clients.

Experience in responding to emergency and/or unpredictable situations in a calm, patient, and appropriate manner.

Direct Support Professional (March 2009 – December 2010)

Preferred Alternatives

Responsibilities included:

Working with individuals with intellectual disabilities in a group home setting. Assisted with activities of daily living,

medication administration, transported individuals to and from Dr. appointments, community outings, and recreational

activities.

Direct Care Staff (December 2004 – November 2008)

Meadows Homes/CHD

West Springfield, Massachusetts

Responsibilities included:

Assisted in the daily caretaking of developmentally disabled Individuals. Daily living activities included but not

limited to transportation to appointments, shopping and community based outings.

Homemaker-Companion PT (September 2003 – February 2004)

Tender Living Care

Glastonbury, Connecticut

Homemaker-Companion PT (November 2003 – February 2004)

Community Home Makers & Companions

Willimantic, Connecticut

Responsibilities included:

Housekeeping, Dr. appointments, shopping and general companionship

Education

Middletown Adult Education, Middletown, Connecticut

GED

Skills

• Working knowledge MS Word

• Proficient MS Outlook

• Scanning PDF Documents sending via email attachments

• Skill in diffusing potentially difficult situations occurring between clients and service providers

Certifications

• CPR

• First Aid

• Medication Administration

• CPI

Training

• Vital signs

• EpiPen

Contact this candidate