Edgar Gonzalez
*** ******** **** ( Freehold, New Jersey 07728
917-***-**** ( *****@*******.***
PROFESSIONAL SUMMARY
Edgar Gonzalez is a senior information technology and Project
Manager/Consultant with over twenty years of experience in the IT industry.
Edgar has obtained diverse industry knowledge and experience in project
management (specialized in PMO methodology), finance/banking,
telecommunications and technology infrastructure. Edgar possess a wide
range of interdisciplinary experience in all aspects of Information
technology, Data Center (DC), trading floor/front office planning and
merger migration, project's lifecycle (Initiation, Planning, Execution and
Control). Edgar has played a crucial role in implementing trading floor and
back office infrastructure in major financial institutions in Asia-Pac,
LatAm and Europe.
AREAS OF EXPERTISE/KEY ACCOUNTABILITY
( Ability to build strong relationships with senior stakeholders
( Project and Program Management Consultancy Experience
( Broad experience in technology deployment and business Process Design
( Project Life/Process/Design Life Cycle (SDLC)
( Multidisciplinary project execution
( Strategy outsourcing deployment
( Cross border/multi geography project delivery and team building skills
( Bi-lingual; fluent in Spanish
PROFESSIONAL EXPERIENCE
Consultant - April 2013 - September 2013, Dun and Bradstreet (Consultant),
Short Hills, NJ 2013
Effectively participated in the development and implementation of
business solutions to drive pricing analytics and revenue optimization.
. Effectively assisted in directing internal groups including Product,
Technology and Sales to achieve business solutions within project
guidelines
. Strategically prioritized work initiatives and maintains reporting
relationships with project stakeholders. This included team members,
peers, managers to ensure quality and on-time delivery
. Developed documentation, monitor and reported project performance to
maintain the quality of deliverables
Consultant - July 2012 - December 2012, PTS Consulting, New York, NY
2012
Participated in strategic and operational processes. Created the Project
Management Office for a large bank and financial institution. Led the
strategy planning initiative to achieve business goals across two work-
streams supporting the client's global Data Center strategy and
Governance operating framework.
. Established Project Board and work-stream process to monitor and track
progress against the strategic and business objectives as well as
scope, schedule and budget
. Focused on best-practices for the industries project management
methodology standardization to ensure successful implementations for:
governance, personnel, process and technology to maximize the return
on investment
. Responsible for planning a seven to ten year roadmap for the
deployment of mission critical Data Centers
Technology PM - November 2011 - March 2012, Bank of America (Consultant),
New York, NY 2012
Provided leadership, direction and oversight of all IT projects. Ensured
consistent alignment of Merrill Lynch's equities technical, financial and
business process management activities with corporate-level strategic goals
and objectives. Responsible for planning and execution of multiple IT
projects of various sizes in budget and staff using appropriate Project
Management Methodology/Tools (Clarity PPM).
. Effectively partnered with IT and business stakeholders to deliver end
to end infrastructure using applications solutions through the project
life cycle from initiation to closure. This included participating in
requirements gathering, system analysis/design,
development/configuration, testing and implementation phases
. Managed project through comprehensive assessment and planning
techniques with central maintenance and resolution reporting to ensure
successful completion of all program deliverables
. Acted as primary liaison between the business and the various IT teams
as well as Sr. Management, assumed ownership of the project
deliverables and results
Infrastructure PM - February 2011 - August 2011, AIG (Consultant), New
York, NY 2011
Planned and executed several domestic and global projects around
office/branch relocations and technology/network enhancement; actively
participated in all phases of the project. Set up and drove the core
delivery team ensuring clear roles and accountability for each deliverable
and dependency.
. Responsible for ensuring end to end project plans tightly coupled with
deliverables aligned IT and business stakeholders. Track progress and
actively manage any potential roadblocks or delays to ensure timely
and quality delivery of committed projects
. Coordinated and prioritized resources across projects, departments,
and external partners to ensure that cross-functional resources are
managed while achieving project objectives
. Collaborated closely with other Line of Business (LOB) Project
Managers and IT staff to leverage technology and resources across
business areas including LATAM
DC PM - January 2010 - December 2010 - Data Center: Morgan Stanley
(Consultant), New York, NY
Participated in strategic of the Enterprise Data Center (EDC) Project
Management Office (PMO) processes with the Executive Global Team;
responsible for developing the governance, framework/scope policies,
procedures, and best practices for the planning, building/construction,
operation, management (Playbook) and improvement of data centers ("Green
DC"), of Morgan Stanley's portfolio of legacy and new premier North
American campus facilities supporting senior management's
business/technology vision. This included, but not limited to the following
areas of responsibility:
. Provided transparency, executive status reporting and governance via
Project Portfolio Management (PPM) tools to track project major
milestones, and managed risks, issues and decisions requiring action
and resolution
. Provided leadership, direction and oversight of all DC programs as
well as ensure consistent alignment of the organization's technical
and business process/project/program management activities with
corporate-level strategic goals and objectives across geographies to
produce optimal IT solutions
PWCC/IBM, GLOBAL BUSINESS CONSULTING SERVICES - Principal Managing
Consultant 1998 - 2009
Project Manager with IBM for Ricoh America, Pine Brook, NJ
2008-2009
Provided leadership and support for implementing a Services Oriented
Architecture (SOA) Proof of Concept (PoC), strategy and roadmap: Project
managed a technical and a business team for the planning, management and
execution to enable the client to demonstrate a Business Process Management
(BPM) enabled by an SOA solution for a bank loan application process to
increase sales channels and growth profitability, including, but not
limited to:
. Provided accurate and transparent analysis of issues/risk along with
appropriate solutions to meet the client's requirements via an
Executive Dashboard, Score Card and PMO methodologies/tools: Seven
Keys of Success to monitor quality & risk management and report
overall project health to senior stakeholders
. Provided leadership and support of pre-sales requirement to include
Value Proposition, Sales and Marketing Framework for Global Account
Managers and executives to develop the sales vision and expand multi-
channel
sales capabilities and revenue streams
Project Manager - Data Center Relocation with IBM for the Canadian
Institute of Health Information, Toronto, Canada
2008
Led a team of internal, client technical resources and vendors to plan
manage and executive the relocation/migration of their mission critical
data center to a new headquarters building:
. Developed a reporting structure and associated PM tools including
templates, detailed processes (resource and project plans) to track
all phases of relocation to ensure predictable, consistent, and
successful program execution; resulting on a successful relocation -on-
time, within budget, on-quality
. Provided leadership in issues management and risk management.
Project Management Office (PMO) with IBM for TD/Commerce Bank, Mount
Laurel, NJ 2008
Created and managed a Project Management Office (PMO) with the executive
team for business applications and technology integrating/consolidating for
a consistent and transparent Mergers & Acquisitions vision for both
organizations - US and Canada. Liaised with twelve multi-national technical
directors on an ongoing basis as directed by the EPMO; to ensure the
transparency and orderly execution of the technology integration program
for managing scope, schedule; timely and consistent team member
communications and decision making throughout all program phases:
. Developed a cross-team communications process; generated the weekly
executive dashboard reporting and Score Card/RAG reports for managing
the program's health and for mitigating the overall program risk and
execute projects efficiently and effectively
. Provided leadership activities: Statement of Work (SOW), WBS,
financial management, cost estimating, risk analysis, monitoring
project expenditure and proposal presentations to upper management to
meet business's objectives
Project Manager Data Center Relocation with IBM for Bridgestone/Firestone
Diversified Products,
Indianapolis, Indiana
2007-2008
Led a technical team for the planning, management and execution to enable
the client's efforts for relocating into a new Headquarters building to
include Data Center (DC) and front/back office relocation activities.
Responsibility for managing scope, cost, schedule, change control, and risk
management with client, vendors, subcontractors and trade personnel for a
successful relocation- on time and on budget:
. Implemented a reporting structure for managing project resources and
risk, including vendor and subcontractors, and for establishing an
effective communication plan with the project team and executives;
provided day-to-day direction to the project relocation team to
reduce relocation risk
. Managed the construction activities and timely deliverables with
subcontractors and construction firms
Project Manager IT Financial Services with IBM for UBS, Weehawken, NJ
2006-2007
Interfaced with diverse technical and business teams for managing
multiple projects to remediate mission critical initiatives to ensure
business and regulatory compliance. These programs were critical for
mitigating business risk for this global Financial and Investment
Institution:
. Managed complex interactions with multiple business and technology
stakeholders to mitigating financial risk
. Coordinate and facilitate consultation with management and staff to
define business and systems requirements for new technology/platform
implementations.
IT Transition Project Manager with IBM for Capital One, Richmond, VA
2005-2006
Excelled at building and managing a global team of 16 offshore resources
for the migration of Data Center Services (DCS) to India. Organized,
managed and provided day-to day/tactical direction to the team to perform a
complex Transition/Transformation of the bank's Command Center Service and
Desk functions for a successful transition:
. Provided leadership, direction and oversight of the programs and
projects as well as ensure consistent alignment of the organization's
technical and business process/project/program management activities
with the leadership through the effective use of standards and control
metrics and SLAs to effectively manage and prioritize initiatives
across geographies; USA and India. Managed the timely transition of
the support the desk/portfolio to India; provided project management
reviews across the portfolio, tracked and resolved issues and managed
risk
. Devised methods around communication plans to resolved tactical issues
and established controls and administered key project management
processes and metrics; designed an executive level reporting
(scorecard/dashboard) process for reporting program status and
reducing overall transition risk
Project Management Office (PMO) with IBM for Citi Group, Mortgage Backed
Securities (MBS), New York, NY
2004-2005
Led the Executive Project Management Office (EPMO) with the leadership team
to track business/technology projects; implemented PMO/PMT Tools for
tracking high-level milestones, mapping of SDLC v. PMT phases, issues,
risks and cross work-steam dependencies. Responsible for communicating the
project vision to the team and senior stakeholder management resulting on a
high quality systems deployment that met or exceeded customer expectations
for successful project implementation:
. Provided independent support in the execution and management of the
Program Management Office (PMO) methodology to included governance,
structure, reporting functions, communication plans; monitored project
status and portfolio/project metrics/ Key Performance Indicators
(KPIs) for reviewed by the MBS Steering Committee.
. Defined and rolled out project management standards and best practices
within the PMO group to ensured alignment of projects to the entire
Portfolio and ensure consistency and coordinated delivery of projects
via "Phase-Gated" Project Life Cycle tool for tracking high-level
milestones, SDLC phases, issues, risk, cross work-steam dependencies
to ensure that all the project deliverables and outcomes were
implemented on time, on budget, and within scope, to meet the
expectations of the client
Project Manager with IBM for JP Morgan Chase, New York, NY
2003-2004
Led a relocation team and provided engineering expertise for the oversight,
execution and successful completion for the relocation and consolidation of
the bank's Treasury & Security Services (TSS) Distributed Computing
Infrastructure (DCI):
. Devised methods and managed a holistic program to
consolidate/relocate, improve network capacity and resilience of DCI
systems and associated supporting Data Centers to include: networking,
space design, power systems, Heating, Ventilation and Air Condition
(HVAC), fire Protection and security systems
. Created centralized inventory of existing projects, developed
relocation/prioritization and DR process and implemented a project
management governance framework for reducing overall consolidation
risk
Program Management Office (PMO) with IBM for CIBC World Markets, New York,
NY 2001-2002
Created the Enterprise Program Management Office (EPMO) with the executive
team for the bank's successful relocation and consolidation to a new US
headquarters building: Construction, DCs, front/back office and trading
rooms:
. Provided independent oversight around three workstreams: Technology,
Interior Construction and Core & shell and maintained a holistic view
of collective activities for managing and reducing risk
. Provided advisory services to the steering committee, facilities
committees and financial committee to ensure successful project
delivery
. Determined the criteria for evaluating the IT strategy solutions and
DR based on an understanding of the enterprise's business objectives,
strategies and IT roadmap
Program Manager with IBM for Bear Stearns New York, NY
1999-2000
Managed the Technology Management Office (TMO) for the firm's successful
relocation efforts to a new US headquarters building. This initiative
included DCs, disaster recovery sites, trading floors and general floors:
. Acted as a subject matter expert (SME) for Telecom/Carrier technology
and services/initiatives to include planning/evaluation of their
private SONET (OC-48 using Dense Wave Division Multiplexing - DWDMs)
. Implemented a program for tracking progress across all the technology
disciplines and monitored overall technology costs through an
enterprise technology project plans across the portfolio for reducing
risk.
. Created and tracked multiple Technologies project workstream to
include the creation of a Request For Proposal (RFP) process for the
implementation of best of breed of voice systems including voice
systems (IPC Turret Tradenet MX) and made appropriate recommendations
in the overall RFP project life cycle
Technical Project Manager with IBM for NASDAQ, New York, NY and Trumbull,
CT 1998-1999
Led an integration strategy team for a migration and conversion of mission
critical Data Centers (DCs) and associated network WAN/MAN for the Mergers
& Acquisitions between an electronic market and an exchange:
. Conducted a feasibility analysis/planning, resilient network design
engineering for relocating/consolidating the two mission critical DCs
to support the electronic book technology architecture
. Provided planning and the roadmap for a resilient WAN/LAN network and
associated communications systems to support mission critical
functions/product from both a primary and back-up Data Centers, thus
minimizing the firm's overall financial risk
. Provided leadership, direction and oversight of the evaluation of the
telephony system consists of a combination of BTNA/Syntegra ITS
trading turrets and IPC
THE NEW YORK MERCANTILE EXCHANGE (NYMEX), New York, NY
1995 - 1997
Director of Telecommunications
Participated in the strategic and operational processes as a member of the
senior management team. Led the IT planning to achieve business goals by
fostering innovation, prioritizing IT initiatives, and coordinating
evaluation, deployment, and management of future IT systems/infrastructure
technologies. Recruited and managed an IT team (in source) to implement and
manage the service of an exchange business and technology initiatives;
successfully built consensus between IS departments, senior management,
users and third parties:
. Provided planning, design criteria and best practices in the
relocation of two Data Centers (DCs) and associate trading floors to a
new technology building for a successful relocation
. Day-to-day management of 18 IT technologies,
vendors/contractors/consultant relationships
. Led the planning, engineering, implementation teams for the
telecommunications (WAN/MAN) and voice systems infrastructure. Issued
RFPs, conducted bidders conference, negotiated contracts, procured and
implemented all carrier (networking), cabling voice turrets to meet
the exchange current and future requirements
SMITH BARNEY/SHEARSON LEHMAN /AMERICAN EXPRESS, New York, NY 1985 -
1995
VP Manager Corporate Communications
Managed an engineering department responsible for delivering enterprise
solution to the end users financial community (20+ international branches)
using the appropriate infrastructure elements for large-scale network and
services implementation to improve profitable metrics for the firm:
. On site PM for the relocations/expansion of trading/operating
floors/centers in APAC: Hong Kong and Tokyo, Latin America and Europe;
to include managing scope, cost, schedule, and project deliverables,
which included direct management of international carriers,
contractors and IT vendors. Applied innovative strategic thinking with
executives to mitigate risk and ensure successful completion of all
program deliverables
. Played a key management role in the Mergers & Acquisitions of two
financial institutions Smith Barney and the E.F. Hutton
EDUCATION
. City University of New York City College BEEE, Electrical Engineering
. Numerous business, management and technical courses
PROFESSIONAL DEVELOPMENT
. Clarity Project Management Model (PMM)/Nexus Training
. Consultant certification from PWCC/IBM
. PwC Ascendant Project Management Certification
. PwC Career Mentoring Program
AWARDS
. Shearson Lehman Bro, Service Quality Award (IS- Individual Service
Quality Award)
. Shearson Lehman Bro, Service Quality Award (Group- "Grand Award
Winner"