Customer Service Sales

Dear Sir / Madam,

Please accept this letter as my application.

My professional qualifications, career interest and work experience are an excellent

match to your stated requirements and my diversified background would be an asset to

your organization.

My success in the past has stemmed from my strong commitment and sense of

professionalism. I keep a high standard for my work. I am known for my ability to

follow through on every detail of the operation.

Given the opportunity to work for your company I could put my education, experience

and skills to work for the enhancement of the company. I have had jobs working with

people and always enjoyed the aspects of my experience.

I am a volunteer for Metro police and I am on the board of Directors for Las Vegas Indian

chamber, Asian American group and Friends of India.

I look forward to discussing my aptitude for the position with you in a personal interview

at your earliest convenience.

Thank You,

Sincerely,

Meena Dadlaney

MEENA DADLANEY

4409 Peaceful Morning Lane, Las Vegas NV 89129

702-***-**** (C)

*********@*****.***

CAREER OBJECTIVE

Currently seeking a full-time challenging career position in an Accounting / Auditing

field where I can apply my extensive experience and background for the bottom line

enhancement of a progressive organization.

PERSONAL PROFILE

Over 20 years of combined experience in accounting, management, personal training,

supervision and motivation, bookkeeping, budgeting, purchasing, inventory, quality

and cost control, sales, customer service, retail and small business environments.

Well developed communication, assessment skills, enthusiasm and desire to learn more,

ability to work independently or with multidisciplinary team.

SUMMARY OF QUALIFICATION

• Provide a professional level of accounting, management, personnel training,

customer - service and supervision expertise via a combination of formal

education, continued training and years of practical hands on training.

Prepare budgets, month end closing reports, accounting records and billing

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statements, analyzing accounts payable versus accounts receivable to ensure

profit is achieved.

Coordinate daily operations and supervise a team of qualified personnel,

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routinely monitoring job performance and making adjustments necessary to

ensure optimum production and service while meeting deadlines at all times.

Monitor inventory and purchase materials, evaluating the cost and quality of

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all items requisitioned to ensure a genuine saving is achieved and that established

company standards are met or exceeded.

Introduce and implement innovative ideas to train and motivate staff in

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product development, industry information and company policies along with

operating procedures, cost control, customer service policies and other specific

job related duties, thereby generating highly skilled and enthusiastic employees.

Establish and maintain an extensive clientele base, by developing an excellent

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rapport with customers, providing personal attention to their needs assuring their

satisfaction however possible.

Communicate extremely well with all individuals from entry level staff and

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peers to senior level management and VIP clients, by acting liaison among all

persons involved, promptly resolving problems and tactfully defusing sensitive or

volatile situations.

PROFESSIONAL EXPERIENCE

Mar 2006 – Present * Jr. Accountant – Twin Professional Services, Las Vegas, NV.

• Responsible for batching and recording medical insurance and patient

payments for posting. Process Payroll, maintain policies and procedures and

employee files.

• Process accounts payable invoices and prepare client invoices, print vendor

and over payment refund checks on bi-weekly basis, collect data and create

spreadsheets to maintain reports for in-house and Physicians. Communicate

with internal and external customers

• Audit all posted checks and prepare bank deposits. Reconcile bank statements.

• Manage and Process month end financial closing for clients and in house.

While working full time I also worked part time – evenings and weekends

from March 2006 – Oct 2006 as sales associate at Dillard’s at the Meadows mall

and exceeded in my sales goals and customer service.

Sept 2005 – Jan 2006 * Junior Accountant– Stout Management, Las Vegas, NV

• Process accounts payable for 8 properties, print vendor and rent security

refund checks on weekly basis, created spreadsheets to maintain reports.

• Reconcile bank statements and rent account. Process month end closing.

Jan 2005 – Oct 2005 * Finance SR. Audit Clerk – Fitzgerald casino, Las Vegas, NV

• Audit Keno, EZ-Pay, Table games. big win payouts, cage debits and credits,

W2G’s, MTL’s and CTR’s. Process month end closing.

May 2004 – Dec 2004 * Lead (Temp position) – SCIS Air Security, Las Vegas, NV.

• Directed daily operations. Hired, trained and supervised 23 employees.

Responsible for collection of money from all buy on board flight meal sales,

maintained accounting records and payroll. Monitored security of food/beverage

carts and scheduled timely departure of trucks catering to major airlines.

March 2002 - April 2004 * Business Owner – Fashions of India, and Samosa Factory,

Las Vegas, NV

• Refurbished a 2,000 square foot property and turned into a profitable retail

business of ladies clothing and Indian Cuisine.

• Provided excellent promos and customer service and increased sales by 60%.

Dec 2000 - Oct 2001 * Accounts Payable Manager - Armanti Financial Services, NJ.

• Supervised all Accounts payables, payroll and prepared special projects for

company directors. Reconciled bank statements and rents. Maintained tenant

leases, invoices, telephone bills and premises maintenance expenses.

• Received Manager of the month award April 2001.

While working full time I also worked part time – evenings and weekends from Nov

2000 - Nov 2001 * Sales Associate – Macy’s, Willow Brook Mall, NJ.

• Exceeded my sales goal and was among the top 3 sales associates in the region.

• Received employee of the month for September 2001.

May 1996 - Dec 2000 * Accounts Payable Manager- EE&C Financial Services Inc, NJ.

• Supervised Accounts payable and payroll. Printed vendor and employee

expense checks on weekly basis, created spreadsheets, reconciled inter-

company accounts and retained reports in Mas90, Great Plains and Excel.

Reconciled bank statements, employee expense vouchers, employee monthly health

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and dental insurance premiums vehicle leasing and corporate credit card charges.

• Assisted controller with posting G/L entries, inter company G/L entries, end

of month closing and with AD HOC report.

• Received employee of the year award for 1997 and 1999.

May 1992 - Feb 1996 * Purchasing /Accounts Payable Manager - Dobbs Int’l

Services,(Airline Catering Service) Elizabeth, NJ.

• Supervised Accounts payable, billing and weekly payroll. Coordinated all

purchases to achieve genuine savings and ensured quality food and nonfood

products for various major domestic airlines and special chartered airlines.

Maintained purchasing database, food cost projections and processed mid month

and month end inventories.

• Maintained contact and excellent communication with respective airline’s local

stations and headquarters and with vendors and distributors for price negotiations

and delivery schedules.

• Received employee of the year award for 1994.

Sept 1984 - April 1992 * Business Owner – Video Spot Inc., Belleville, NJ.

• Managed entire operation. Refurbished a distressed 4,000 square foot

property and turned it into a very profitable entertainment business .

• Sold and rented electronic equipments and video movies along with complete

service and repairs. Provided excellent customer service.

• Monitored /ordered inventory, designed advertising, prepared budgets and

company books, increased overall annual revenue 80%.

While owning the business I also worked part time jobs to gain more experience.

Jan 1991 - April 1993 * Tax Preparer - H&R Block, Nutley, NJ.

July 1989 - April 1991 * Book keeper - DR. Chhabria, Glenridge, NJ.

Nov 1987 - May 1989 * Customer Service– Peoples Bank N.A, Belleville, NJ.

FORMAL EDUCATION

• Bachelors Degree in Accounting - MMK National College, University of

Bombay, India.

SPECIAL TRAINING

• Business Management, Accounting, Microsoft Excel, Word, Kronos, Mas90,

Mas200, Quick Books, Great Plains, AS400, AMSI, Allscripts and Qcpu720.

REFERENCE

• Furnished upon request.

Contact this candidate