Registered Nurse Customer Service

Amanda Gallagher

**** ******* ****** ****

West Mifflin Pa 15122

412-***-**** - Home

724-***-**** - Cell

Education:

Masters of Business Administration

California University of Pennsylvania, California, PA.

Graduated August 2013

Bachelor's of Science in Nursing

Duquesne University, Pittsburgh, Pa.

Second Degree Program

Graduated August 2012

Bachelor of Science in Business Administration: Management

California University of Pa

Graduated August 2008

Internship: U.S. Commercial Service: Department of Commerce,

Pittsburgh, PA.

Help small and medium size companies understand the

international marketplace and the role of international trade in

the economy. Provide research on overseas markets and

industries, also coordinate event planning and execution for the

foreign trade specialists and local companies. Also light

administrative duties, including filing, reorganizing databases,

and web design. Recruitment of incoming interns.

Qualifications:

Excellent Leadership Skills

(Completed Stephen Covey Workshop: The 7 Habits of Highly

Effective People)

Excellent communication and organizational skills

Great analytical, conflict, and resolution skills

High level of self motivation and initiative

Work effectively with others and on teams

Highly organized, detail oriented and proven record of multi-tasking

Strong Computer Skills

Microsoft Office: Word, Power Point, Excel

Lotus Notes

Oral and Written Presentation Skills

Extremely dedicated, especially to the aging population

Work Experience:

Patient Care Manager March 25-2013 -

present

Charles Morris: Jewish Association on Aging

Coordination of a 35 bed Unit: Skilled and Long Term

Intravenous Therapy

Wound Care

Hospice Care

Palliative Care

"Meal Mates" program coordinator

Weekend Supervisor rotation

Registered Nurse - Intensive Care Unit Nov 13-2012 -

March 23-2013

Jefferson Regional Medical Center

Patient Care Tech - Facility Wide Dec 2010 -

Nov 12 2012

Human Resource Manager July 2009 - Dec 3

2010

Baldwin Health Center

A 200 bed facility. Guided managers with employee relation issues

throughout the facility. Ensure that center was incompliance with all

related employment laws and regulations. Administered the benefits

and compensation programs. Administer performance management,

employee training and development initiatives. Selected and hired

qualified candidates for open positions, allowing facility to

alleviate contracted nursing agencies.

Internship: Administrator in Training Jan 2009

- June 2009

Baldwin Health Center

Understand the state and federal regulations for a long term care

facility. Created

and implemented the Yacht Club, a customer service program that allows

staff and residents to build relationships. Rotated in each

departments, learning the policies and procedures for each department.

Massage Therapist April 2004 -

Sept 2012

Self-Employed

Worked in home with clients, in long term care facilities for

patients and staff

Massage Therapist Aug 2005 -

Oct 2008

Dr. Dawn Dobrowski: Chiropractor Care, Canonsburg, PA.

Certified Nursing Assistant March 2002 -

July 2007

HCR Manor Care: McMurray, Pa.

Contact this candidate