Customer Service High School

ANNE PENCE

**** **** ****

Elyria, OH *****

Home: 440-***-****

*********@*****.***

Summary:

Highly motivated support professional with diverse skills and experience in

management and manufacturing fields. Reliable, hard working and dedicated

team player who works well under pressure. Comfortable in interacting with all

levels of the organization and public. Able to negotiate and problem solve

quickly, accurately, and efficiently.

QUALIFICATIONS

Management and Training

Familiar with Auto Cad and Solid Works

Strong manufacturing background

Proficient in Excel, Word, PowerPoint

Blueprint Reading

Fluent in German and English

Use measuring devices

Willing to travel/relocate

WORK EXPERIENCE

Puritas Metal Products/CAMPA USA – North Ridgeville, OH

2004 – Current

Vice President – CAMPA USA

• Developed and engineered new products

• Implemented manufacturing process

• Established and coordinated vendors and outside services

• Scheduled and coordinated in-house production

• Initiated “5-S” program

• Purchased all product components

• Organized, managed and attended national and international conferences and

tradeshows

• Sales, customer service and marketing

Tool and Die Maker

• Designed and built production and prototype tooling

• Developed new product lines

• Implemented improved manufacturing processes

• Trained new technicians and significantly reduced production time

• Initiated preventative maintenance program

• Purchased tooling and supplies

General Motors, North America

Parma, Ohio

2008 - 2009

Managing and supervising a diverse group of 16 Journeyperson Tool & Die

Makers

Coordinating and scheduling repairs, PM's and service of 400+ progressive

automotive stamping dies

Execute movement of stamping dies in the range of 80,000 to 100,000 pounds

Implementing engineering changes

Initiating and supporting Team Concept by mentoring, motivating and

encouraging individuals to recognize and appreciate the skills and values each

brings to the Team

Interact with upper management as well as union delegates on a daily basis

Coordinate tasks with pipefitters, welders, electricians, millwrights and

maintenance

Schedule vacations, training and travel for department

Responsible for time keeping

Beckett Gas, Inc. – North Ridgeville, OH 1998 – 2004

Tool and Die Maker

• Maintained and repaired progressive and single hit stamping dies

• Built prototype tooling

• Operated all tool room equipment

Westlake Tool & Die – Avon, OH 1991 – 1998

Tool and Die Maker

• Built progressive and single hit stamping dies

• Built prototype tooling

• Operated all tool room equipment

EDUCATION

Lorain County Community College – Alternative Energy

Sales and Marketing

Polaris Career Center – Middleburg Heights, Ohio

Completed 4-year Apprenticeship as a Journeyman Tool and Die Maker

High School – Gesamtschule Grossen Linden, Giessen, Germany

Diploma

Admiral King High School – Lorain, Ohio

GED

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