Manager Quality Control

Terrence Z. Brewer

*** ********* ***** ** *** **, Huntsville Alabama 35816

Cell 256-***-****

**********@*****.***

Objective I would like to secure a permanent professional management position with a company that

will allow me to utilize my professional experience to promote training and productivity in the

department in which IM hired to direct.

Experience:

12/2011 – 8/2012

US Space & Rocket Center

Huntsville, Alabama

Banquet & Catering Supervisor

Engaged in the day to day operations of banquets and catering. This included buffet & full service

events. I supervised a staff of 10 to 25 banquet servers, as I coordinated the contract set-up of various

breakfast, lunch, dinner, and receptions. Presented

Quality presentations of tables and buffets. To include scheduling, inventories, linen & china

selection and control. As well as assistance to the Kitchen Chef and staff, food and beverage. Worked

with Bartenders and cashiers.

Experience:

04/2008 - 7/02/2011

Hampton Inn & Suites Ybor City

Laquinta Tampa Airport Part Time

Tampa FL

Executive Housekeeper

Responsible for the day to day operations of housekeeping / laundry department. for this 138 room

property. managing a staff of about 16 employees to include laundry and public areas employees, with

the assistance of one supervisor. completed schedules, inventories, purchasing, payroll editing via ADP

departmental budget forecasting, guest services ambassador and also managed front desk utilizing the

ONQ property management system., I have the ability to work front desk, reservations, night audit, and

all other operating support departments. Assisted maintenance with guest room repairs, plumbing, tile

& grout, caulking, carpet& floor care, as well as transportations.

02/2008 - 10/02/2008

La Quinta Inn & Suites

Tampa FL

Front Desk Clerk/ Night Auditor

Responsible for the daily functions of the front desk to include taking reservations over the phone

check in and out of hotel guest, breakfast set ups and more. Also and trained as night auditor to closing

out and set up of ledger balances and guest reconciliations. Assisted housekeeping as needed and

maintained lobby for guest. Also coordinated shuttle service to and from airport and local restaurants

08/2005 - 11/2007

Sorrel River Ranch Resort

Moab, Utah

Director of Housekeeping Laundry

Responsible for the daily operation of housekeeping & laundry.

Employee training, scheduling, interviewing, selections, quality control Vendor sourcing, supply

purchasing, inventory, budgeting, P&L

Maintained all guest suites, public areas, spa, pool, employee housing.

3/2003 - 07/2004

Mt. Sinia Hospital

Chicago, Illinois

Assistant Director of Environmental Services

Responsible for the day to day operation of the 2nd shift housekeeping.

I directed housekeeping staff & employees for facility & patient room cleaning. Sanitations, Isolations,

Floor care, projects. Coordinated and trained co-managers on bed tracking programs as I implemented

computer aided communication to all managers for various shift duty schedules, and planed projects

tracking programs.

10/2000 -09/2002

Care Plus Management LTC Chicago, Illinois

Imperial of HazelCrest & Oak park HealthCare Rehabilitation Centers

Director of Housekeeping

Responsible for housekeeping and laundry service department. Quality control, employee training,

scheduling, interviewing, payroll, Overall facility sanitations in patient room cleaning, Isolations, floor

care and knowledge of JACHO, State Regulations, OSHA and some maintenance

4/1996 - 7/2000

Hamlet Retirement Communities.

Chagrin falls, OH

Environmental Service Director

Responsible for housekeeping and laundry service on forty acres providing service to 102 resident

studio apartments, 14 hillside buildings with 14 to 16 one and two bedrooms units. And 16 hillside

homes. Quality control. Scheduling, employee hiring selections, training Budgeting, P&L, carpet care,

floor care, purchasing, inventory, sales

02/1992 10/1995

Bismarck Hotel Chicago

Chicago, Illinois

Assistant Director of housekeeping

Responsible for the day to day operations of housekeeping &n laundry Scheduling, employee training,

payroll, interviewing, orientation etc. Purchasing, inventory, public areas, and banquet set ups

assistance.

01/1982 - 07/1991

Hyatt Hotels Corporation

Chicago, Illinois, & St. Louis Mo.

Assistant Director of Housekeeping / Laundry Manager

I started out as convention services houseman, later promoted to Assistant manager Cafeteria, then to

Assistant manager of our Laundry/Valet Department for this Chicago 2019 room Hyatt Hotel. Promoted

and relocated to Hyatt Regency St. Louis in 1988 as Director of Laundry Valet department, then merged

with housekeeping and became the Assistant Executive housekeeper for this 538 room luxury hotel.

Duties included scheduling, payroll, interviewing, inventories, purchasing, and employee training.

During my Hyatt career I was manager of the quarter twice and manager of the year in 1991.

Education:

Escondido High Escondido California General Education Graduated 1980

Attending 2nd Year

Virginia College Huntsville Business Administration

Computer literate Microsoft word, excel, Lotus Smart Suites, Spreadsheet &

Database, PowerPoint, Encore Systems, & More

References:

Crystal Anderson Virginia College 256-***-****

Jerry Gillum Space & Rocket Center 256-***-****

Kevin Beavers FEDEX Company 256-***-****

Military Service

United States Marine Corps May 1979 - May 1985

Honorable Discharge

I have extensive experience in employee relations and Union contracts as well as administrative duties

to include computer operations, knowledge of State Department of Health regulations and, OSHA, &

JACHO rules and regulations. I am a well-seasoned professional experienced manager in housekeeping

& laundry services with consistent progress utilizing various cleaning andprograms in a team

atmosphere with dedication and support to associate departments

Contact this candidate