Operator Manager

KIMBERLY RASMUSSEN

**** ******** ***** **. ***** Las Vegas, NV 89081

Cell: 757-***-**** ********.*.*********@*****.***

OBJECTIVE

Seeking a position in Communications.

SUMMARY OF QUALIFICATIONS

• Active Secret Clearance

• Six years military experience

• Excellent in Tier I Help Desk Operations, Remedy and Active Directory

• Excellent with installing and maintaining Cisco Routers and Switches

• Excellent with Windows Machines, Windows XP and 7

• Proficient with Microsoft Office

• Excellent communication skills

• Excellent with user support during migrations/updates and maintaining communications before,

during and after

• Proficient with Cisco routers and Switches

Nevada Army National Guard (25Q-Multichannel Transmission System

Operator/Maintainer/25N-Nodal Network Systems Operator/Maintainer)

Las Vegas, NV (June 2008 – Present)

• Acted as the Local Network Operator for Tier 1, 2, and 3

• Acted as Authorized Service Interruption (ASI) Manager and maintained, briefed, and scheduled the

paperwork, network, and communications before, during, and after the ASI

• Managed the helpdesk for all of Afghanistan RC-South Network

• Maintained and taught equipment for the network side for 4 months

• Maintained and taught Information Management Operations for 3 months

• Installed, operated and performed unit level maintenance on assigned equipment

• Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit

• Installed, operated, and performed strapping, re-strapping, maintenance, and unit level maintenance on

security devices

• Operated and performed maintenance on assigned power generators

EMPLOYMENT HISTORY

• Signal Soldier, Deployed, Afghanistan, 2011-2012

• Head Photo Technician, Walgreens, Las Vegas, NV, 2006-2011

• Receptionist/Cashier/Assistant Service Advisor, Priority Acura, Chesapeake, VA, 2003-2006

EDUCATION

• Pursuing Degree, AAS CIT-Network Security emphasis, College of Southern Nevada, Las Vegas,

NV, 2011

• Diploma, 25N (Nodal Network Systems Operator/Maintainer), U.S. Army, Fort Gordon, GA, 2012

• Certificate, Satellite Tactical & High Capacity Line of Sight, Reno, NV, 2009

• Diploma, 25Q (Multichannel Transmission System Operator/Maintainer), U.S. Army, Fort Gordon,

GA, 2008

• Certificate, IT Networking and Cisco Routing, Kandahar, Afghanistan, 2011

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