Laurie Oestreich

**** ****** *****

Melbourne, FL 32940

321-***-****

acaiee@r.postjobfree.com

Skills Profile:

Highly organized

•Ability to multitask

•Professional oral and written communication skills

•Easily adaptable

•Proficient in Microsoft Office programs including Outlook, Word, Excel,

PowerPoint, and Access

•Experienced with consumer survey and email providers Survey Monkey, Constant Contact, Mail Chimp, and Documatix

Employment History

Space Coast Credit Union

8045 N Wickham Road

Melbourne, FL 32940

Marketing Specialist February 2008- September 2013

Managed the purchase, development, and implementation of marketing

projects such as mailings, flyers and brochures, print advertising, billboard, and

radio advertising for this $3B financial institution.

Facilitated the development, creation, production, and updating of retail branch

collateral, including monthly sales promotions for over fifty retail branches

Constantly monitored the performance of advertising efforts to measure

effectiveness of messaging and adjust if needed.

Collaborated with product area managers, directors, and executives to develop

sales targets and promotion plans for various credit union deposit and loan

products.

Communicated with current and potential vendors to ensure all projects are

completed accurately, on time, and within budget.

Worked with outside agency to research, coordinate, and implement monthly

and quarterly media plans to promote the credit union’s products and services.

Worked with web designer to create new and update existing website content. Utilized data contained within various company systems to extract targets for marketing campaigns and initiatives.

Regularly communicated with over fifty retail branch managers via telephone,email, and through internal intranet and blog postings.

Maintained reporting of all campaigns and promotions. Developed messaging for monthly print and electronic member statements, Regularly tracked forecasted, committed, and actual expenses to ensure realistic reporting of marketing budget.

Performed general department administrative duties including report generation

and distribution, employee expense tracking, supply ordering, and meeting

scheduling and preparation.

Member Service Specialist August 2003 – February 2007

Processed various financial transactions for members, including the purchase of money orders, Traveler’s Checks, Visa Gift Cards, and Teller Checks

Performed consumer loan closings. Referred members to obtain additional credit union products and services.

Publix Supermarkets, Inc . Melbourne, FL

Customer Service Representative March 2000- November 2003

Processed customer transactions including Florida Lottery and Western Union.

Supervised common area employee schedules to ensure accurate staffing and

daily task completion. Answered and properly routed customer phone calls

Education

Bachelor of Arts Degree, Business Administration

University of Central Florida, Orlando, FL May 2011

Associate of Arts Degree December 2004

Brevard Community College, Melbourne, FL

References

Available upon request

Contact this candidate