Training Management

Jeffery Kelley

**** ******** **** ********, ** **028 817-***-****

**************@*****.***

Police Officer Investigator Interview/Interogation Techniques

Collections Issue Resolution Needs Assessment Report Creation

Research / Data Analysis Team Building Insurance investigation

Customer Relations Personnel Supervision Arson Investigation Staff

Training and Mentoring Analysis

- Qualifications Summary -

Resourceful, accomplished, results oriented law enforcement professional

with over 20 years of experience with a exceptionally strong track record

of success with operations throughout multiple departments and providing

outstanding support. Detail-oriented self-starter who places a premium on

quality, efficiency, accuracy, and organization. Analytical thinker who

excels at assessing situations and implementing creative solutions to solve

problems. Natural leader with proven training, mentoring, and supervisory

skills. Valued by supervisers for proven skills.

. Excellent communication (both oral and written) and interpersonal skills

to easily establish rapport with others

. Computer savvy; adept at Internet research; proficient in Microsoft Word,

Excel, and Access; skip tracing software and alaysis, and PeopleSoft

. Versatile and flexible with proven multi-tasking, time-management, and

workflow-prioritization abilities.

- Professional Experience -

Fraud Management/Process Service,JD Kelley and Associates, Fort Worth, TX

2000 - present

Protect contracted employees, assets, and resources by detecting and

investigating all counts of fraud involving providers/members. Knowledge

and training on all state and federal laws. Create filing systems to

organize and manage all investigative files. Examine fraud documentation

and conduct fact-finding research to obtain all necessary investigative

data. Collaborate with investigators and attorneys to plan and execute

complex and sensitive investigations. Analyze data and create detailed and

informative fraud reports. Serve legal documentation and court summons for

a variety of Attorneys/Clients.

Patrol Officer,City of Rhome, Rhome, TX

2011-present

Conduct thorough criminal and patrol investigations. Quickly and

effectively respond to complaints and call for assistance. Perform routine

traffic stops. Perform security checks on private and public property.

Educate public on crime prevention. Enfore traffic laws and investigate

vehicle collisions. Selected to train new recruits. Testify in court as

needed.

Police Officer/Fire Marshall, City of Springtown, Springtown, TX 2007-

2011

Patrolled a high crime rate city and responded to dispatch calls to enforce

laws and ensure public safety. Preserved crime scenes, gathered evidence,

and interviewed witness' and suspects. Wrote accurate and complete reports.

Conducted arson investigations. Inspected public and private buildings for

fire code violations. Assisted in emergency situaltions and organized

investigations in fire related crimes and investigations. Taught fire

prevention and safety seminars.

- Certifications -

Advanced Peace Officers License-TX, Arson Investigation Certification, EMT,

Over 1400 Hours of continueing education and specialization training. Class

A CDL

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