Customer Service Manager

Christopher C. Robinson **************@*****.*** 414-***-****

Education: The Art Institute of Las Vegas

B.S., Fashion & Retail Management, 03/2012

Summary Of Qualifications: Team-oriented, sales professional with

experience working with vendors merchandising, scheduling &

inventory management. Excellent communication skills with a

strong work ethic and overall goal to provide the best

customer experience to each client on a daily basic.

Employment History: Fort Apache Desert Inn Self Storage

Asst Manager

09/2013-Present

. Handle weekly inventory shipping & receiving

. Trained staff to deliver outstanding customer

service.

. Delivered excellent customer service by greeting and

assisting each customer.

. Ten point commercials sizes vehicles.

Big lots

Store Manager Trainee

06/2013- 10/2013

. Responsible for processing weekly payroll

. Complete weekly schedules for 25 employees

. Handle weekly inventory shipping & receiving

. Work with vendors including Frito lay, coca-cola,

little Debbie

. Provide excellent customer service to guest on a

daily basis.

Vans

Stockroom Manager

04/2012-11/2012

. Delivered excellent customer service by greeting and

assisting each customer.

. Addressed customer inquiries and resolved complaints.

. Stocked and restocked inventory when shipments were

received.

. Reorganized the sales floor to meet company demands.

. Fulfilled customer-shipping needs using UPS and USPS

methods.

. Wrote order supply requests to replenish merchandise.

Retro Road Trip

Key Holder/Asst Manager

10/2010 - 03/2012

. Wrote order supply requests to replenish merchandise.

. Maintained daily record of all transactions.

. Trained all new managers on store procedures and

policies.

. Trained staff to deliver outstanding customer

service.

. Analyzed marketing information and translated it into

strategic plans.

Skills: MS Office Suite

Social Networking

Store opening and closing procedures

Exceptional leader

Reliable

Visual Merchandising

Auto Cad

Mac/Pc proficient

Illustrator/Photoshop

Point of sales system

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