Customer Service Human Resource

Melissa M. Hubbard

**** ***** ***** ******

Franklin, TN 37067

Phone: 615-***-****

Email Address *******.*********@*****.***

SUMMARY

I have been proficiently trained in all Microsoft Office applications plus

Apple applications. I would like use my skills and other qualifications to

better enhance your business.

Qualification Highlights

. 2 years as a Human Resource Specialist in the United States Army.

. 3 years experience in Management and dealing with deposits and money

. 7 years fast food and costumer sever experience

Professional Experience

March /2011 - June/2012 Lowes Home Improvement Inc, Chattanooga, TN;

Customer Service Representative

. Cashier

. Assist Customers with question and locate products for them when asked

where it is

September/2010 - Nov 2010 - Smart Work Temporary Service, Chattanooga, TN;

Temp

. Contracted out to First Heritage Credit : Loan Agent: overall duties

were answering phones, taking applications for loans, running and

checking customers credit, and filing

Oct/2008- Jan 2010: Student

. Studying to get my bachelor's degree in Business Management

July/2006-Oct/2008: United States Army, Fort Drum, NY; PFC Human Resource

Specialist

. Overall responsibility for making sure Noncommissioned Officers and

Commissioned Officers paperwork was processed and signed buy the

General of the Post.

. Updating the database of the Post's numbers of soldiers coming and

leaving the Post on a daily basses.

July/2006 - July/2007: Steak N Shake, Chattanooga, TN; Customer Services

Specialist

. Provided excellent, friendly customer service and fielded customer

complaints

June/2002 - June/2006: Dairy Queen Grill and Chill, Chattanooga TN; Shift

Manager

. Run all sales and labor reports for the shift and the day

. Count down all money

. Run over all reports for sales and transactions and collect nightly

deposit

. Run shift and deal with all customer needs

December /2001 - June/2002: Chick fil a, Chattanooga TN; Cashier

. Take care of the customer's order

. Take care of all money in the drawer

Education

University of Phoenix Online: Concentration in Bachelor in Business

Management 2008- 2010 GPA 3.65

United States Army: Human Resources Specialist Online Course Training in

DHIMERS for the US Army Database: Completed 120 hours and received a

completion certificate July 2008 to October 2008

United States Army: Advance Individual Training in Human Resource

Specialist November 2006- February 2007

Chattanooga State Technical Community College: Concentration in Graphics

Design 2003- 2005 GPA 2.9

Hixson High School: Graduated 2003

Awards

National Defense Service Medal

Global War on Terrorism Medal

Army Service Ribbon

Marksmanship Qualification Badge- Sharp Shooter with M162A Rifle

Security Clearance

Inactive Secret Clearance

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